Nestled amongst tropical rainforest just minutes from Airlie Beach and the Whitsunday Islands, Kipara Rainforest Retreat is a unique accommodation destination offering private rooms, cabins and villas for holidaymakers, workers and long-term guests.
Kipara is entering an exciting new chapter and we're building a passionate team committed to delivering exceptional guest experiences while showcasing everything the Whitsundays has to offer. Whether you're looking for a sea change, a lifestyle opportunity or the chance to be part of a outstanding local team, Kipara offers a rewarding role in one of Australia's most beautiful locations.
Be the Welcoming Face of Kipara
We are seeking a friendly and reliable Receptionist to join our team on a casual basis.
About the Role
Reporting to the Park Manager,you will be the first point of contact for guests, providing friendly and professional service while assisting with bookings, enquiries, check-ins and general reception duties.
Key Responsibilities
Answering and directing phone calls and email enquiries
Managing accommodation and park bookings using RMS
Opening and closing reception in accordance with operational procedures
Completing guest check-ins and check-outs
Providing excellent customer service to guests and visitors
Maintaining a clean, tidy and welcoming reception area, including vacuuming and light-touch cleaning as required
Processing payments and maintaining booking records
Assisting with other reception and administration tasks as required
About You
Previous reception experience is essential
Experience using the RMS booking system is essential
Solid communication and interpersonal skills
Excellent organisational skills and attention to detail
Ability to multitask and work in a fast-paced environment
Proficient in Microsoft Office and general computer systems
Friendly, qualified and team-oriented
What We Offer
Versatile roster options
Supportive team setting
Accommodation options available
Work in one of Australia's premier tourist destinations
Your Next Opportunity Could Look a Little More Tropical
Great people, a beautiful location and no two days quite the same.
If you have reception experience, know your way around RMS and enjoy making people feel welcome, we’d love to hear from you.
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