A critical enterprise leadership position setting the vision, roadmap, and operational excellence for ServiceNow across the organisation. Reporting directly to the Head of Technology with high-visibility dotted-line alignment to the CIO.
The Role:
Balance strategic leadership with platform integrity. You will set the roadmap, overseeing a modern ServiceNow ecosystem, steering vendor partnerships and strategic oversight (60%), while maintaining technical oversight across architecture, CMDB governance, and multi-supplier SIAM models (40%).
The Organisation:
You’ll join a collaborative and diverse workforce; operating from contemporary, freshly renovated office space in Paramatta where the work is engaging and truly rewarding.
What you’ll be doing:
Define and drive the enterprise ServiceNow roadmap, establishing robust governance.
Provide strategic direction to the existing ServiceNow delivery teams to mature platform capability.
Balance strategic management with technical oversight to optimize platform health, integrations and service performance.
Manage governance overlays and risk controls to maintain architecture standards, ensure compliance, and mitigate technical debt.
ServiceNow platform ownership in an enterprise organisation.
Strong ITSM module implementation experience with technical knowledge of CMDB & SIAM.
Demonstrated governance leadership, demand management, and architectural guardrail oversight.
The Impact:
Our client is widely recognised for offering tangible growth opportunities and actively adopting modern technology stacks. If you’re looking for a stable, rewarding environment coupled with true platform ownership influencing strategy, this is it!
J-18808-Ljbffr
📌 Servicenow Platform Owner Parramatta
🏢 Aurec Group
📍 Parramatta
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.