Senior Service Desk Analyst: Major Incidents Lead Brisbane

Senior Service Desk Analyst: Major Incidents Lead Brisbane

08 Nov
|
Data#3
|
Brisbane

08 Nov

Data#3

Brisbane

Data#3 is seeking a Senior Service Desk Analyst to join our managed services team in Brisbane and Sydney. You will own major incidents, provide timely updates, guide junior analysts, contribute to process improvements, and help transition current clients while delivering exceptional customer service in a fast-paced setting.

Robust communication, ownership, and problem-solving skills are required, with familiarity of ITIL practices and common ITSM platforms like ServiceNow.
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📌 Senior Service Desk Analyst: Major Incidents Lead Brisbane
🏢 Data#3
📍 Brisbane

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