Field Service Technician – Packaging & Automation Equipment

A leading national provider specialising in end-of-line packaging and automation equipment servicing major Australian manufacturers, logistics providers and food production facilities.

Due to continued growth, an experienced Field Service Technician is required to join their NSW service team. This role offers autonomy, technical variety and long-term stability working across installation, servicing and breakdown support of packaging machinery.

Key Responsibilities
Install and commission packaging and automation equipment
Carry out preventative maintenance and scheduled servicing
Diagnose faults and attend breakdown repairs
Perform mechanical, electrical and pneumatic troubleshooting
Complete minor equipment modifications and upgrades
Provide in office customer support and operator training
Maintain accurate service documentation and reports
Work to robust safety and quality standards
Travel within NSW and occasional interstate travel required

Skills and Experience
Mechanical or Electrical Trade Qualification essential
Experience servicing industrial machinery, automated equipment or packaging systems




Strong mechanical and electrical fault-finding capability
Ability to work independently in a field-based role
Current Australian Driver's Licence
Professional communication and customer service skills

Highly regarded
Packaging machinery experience
Automation or production line equipment exposure
Electrical Disconnect/Reconnect Licence

What's on Offer
Salary Package 95,000 - 105,000 includes fully maintained motor vehicle, Phone, tools and uniform per annum.
Company vehicle with all vehicle expenses covered
Mobile phone, uniform and tools supplied
Structured onboarding and technical support
Stable long-term position with a growing national organisation
Exposure to up-to-date automated equipment across multiple industries

The Right Candidate

This role suits a technician who enjoys problem solving, working autonomously and delivering high-quality service while building strong customer relationships.

Applicants must have full working rights in Australia at the time of application.
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📌 Field Service Technician – Packaging & Automation Equipment Sydney
🏢 FirstPoint Personnel
📍 Sydney