We're looking for a Wine Club Coordinator to join our team at De Iuliis Wines. This is a part time role , perfect for someone who loves wine, people, and being part of a close-knit, passionate team.
This role sits at the heart of our business, building solid relationships with our Wine Club members, supporting cellar door experiences, and helping deliver the high level of service De Iuliis Wines is known for.
About the Role
As our Wine Club Coordinator, you'll be responsible for assisting in managing day-to-day Wine Club operations while providing warm, genuine customer service both online and in person.
The role also includes hosting and independently running cellar door tastings two days mid-week, with occasional Saturday shifts to support busy periods and events.
Days: Minimum 3 days a week. Additional Saturdays required from time to time.
Hours: Vary depending on workload and events
Key Responsibilities
Building and maintaining solid relationships with Wine Club members
Delivering exceptional customer service, especially when members visit the cellar door
Assisting with Wine Club administration and order management
Assisting with packing and fulfilment of Wine Club orders
Managing member communications and email correspondence
Assisting with Wine Club events and special experiences
Independently hosting tastings and managing day-to-day cellar door operations
About You
Previous experience in wine, hospitality, customer service, or admin is desirable but not essential
Highly organised with strong attention to detail
Friendly, confident, and genuinely enjoys connecting with people
Enthusiastic, proactive, and willing to learn
Comfortable juggling tasks and working independently
Brings personality and positive energy to the role
Why You'll Love Working With Us
Be part of an established, respected Hunter Valley winery
A varied role, no two days are the same
Opportunity to grow into a full-time position
Work in a small but supportive, passionate, wine-loving team (which includes wine dogs)
Great environment for someone wanting to build a career in wine
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📌 Wine Club Coordinator Pokolbin
🏢 De Iuliis Wines
📍 Pokolbin
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