Our client is seeking an experienced Service Manager to lead its automotive service operation in Narrogin, Western Australia. This is an opportunity to guide a team, build strong customer relationships and support the performance of a busy dealership service department.
About the role
As Service Manager, you will oversee the day-to-day service operation and help ensure customers receive a dependable, high-quality experience. You'll work closely with the service team and dealership colleagues to keep work flowing smoothly and deliver results.
Key responsibilities
Lead, support and develop the service department team.
Coordinate workshop workflow and service operations.
Maintain a robust focus on customer satisfaction and service quality.
Monitor operational performance and identify prospects to improve processes.
Build positive relationships with customers,
staff and dealership stakeholders.
Promote a safe, qualified and collaborative workplace.
About you
Experience in automotive servicing, workshop operations or a related environment.
Leadership skills and the ability to motivate a team.
Clear communication and a confident, customer-focused approach.
Strong organisational skills and the ability to manage competing priorities.
A practical mindset and commitment to high standards of service.
Why consider this opportunity?
Join our client's team in a hands-on leadership role where you can shape the customer experience, support a skilled service team and contribute to the success of a regional dealership.
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