Our core areas of expertise are supporting neurodivergent adults and individuals with complex mental health needs, however we work with a broad range of participants across the NDIS. We focus on doing the work properly, not just ticking boxes. We’ve intentionally built a workplace that is: Low micromanagement Adaptable and realistic about capacity Supportive without being overbearing Grounded in strong boundaries to prevent burnout We are looking for an experienced Support Coordinator with mental health experience to join our team, on a part-time basis with chance to move to full time. This role is best suited to someone who: Is confident working independently Can manage their own caseload and priorities Communicates clearly and follows through on tasks Is comfortable working with complexity and uncertainty

Key Responsibilities
Support participants to understand and implement their NDIS plans
Coordinate services and liaise with multiple providers
Attend virtual and face to face meetings
Maintain accurate and compliant case notes and documentation
Support participants across a range of presentations, including, but not limited to, psychosocial, neurodivergent, and physical disabilities




Navigate crisis situations and system barriers where required What We’re Looking For
Experience in Support Coordination and/or Recovery Coaching (1+ years preferred)
Strong understanding of the NDIS
Ability to manage a caseload independently
Robust communication and documentation skills
Valid driver’s licence and access to a vehicle Highly Valued:
Experience working with: Neurodivergence (ASD, ADHD) Complex trauma and mental health
Lived experience (optional and welcomed)
A calm, grounded approach in complex situations
Hybrid role (work from home + community-based support)
SCHADS Award
Fortnightly pay + superannuation
Annual leave and personal leave (pro rata)
Equipment provided Our Approach to Work We trust our team to do their job. That means: You won’t be micromanaged You will be expected to stay on top of your caseload You’ll have support when you need it, but space when you don’t We value: Consistency Explicit communication Accountability Respect for capacity (yours and the participant’s) This Role May Not Suit Someone Who: Needs close supervision or frequent direction Prefers highly structured, step-by-step environments Struggles with organisation or follow-through

📌 Support Coordinator Melbourne (Australia)
🏢 LEX Coordination
📍 Australia