McLaren Faithful is an online platform dedicated to providing the latest news, updates, and insights on McLaren Racing and the world of Formula 1. Our mission is to keep the McLaren community informed, engaged, and entertained with high-quality content.

We offer
news articles, analysis, features, and foster a community of passionate McLaren & F1 fans worldwide. Role Description This is a full-time remote role for a Head of Customer Support. The Head of Customer Support will be responsible for overseeing and managing all aspects of customer support operations, ensuring customer satisfaction, providing technical support, and enhancing the overall customer experience. They will lead a team of support representatives and collaborate with other departments to address customer needs effectively. Qualifications
Customer Support and Customer Service skills
Experience in ensuring customer satisfaction and improving customer experience
Technical Support proficiency
Solid communication and interpersonal skills
Ability to lead and manage a team
Experience in the sports or entertainment industry is a plus
Bachelor's degree in Business Administration, Communications, or related field Seniority level




Seniority level Director Employment type
Employment type Full time
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📌 Head Of Customer Support Brisbane (Australia)
🏢 McLaren Faithful
📍 Australia