The Company

Our client is a globally recognised luxury jewellery retailer with a rich heritage, exceptional craftsmanship, and an expanding presence across Australia. As part of an exciting period of expansion, this respected luxury retailer is seeking an experienced Store Manager to lead its Brisbane boutique and play a key role in driving commercial success and customer engagement.

The Role

Reporting to senior retail leadership, you will be responsible for driving boutique performance, elevating the client experience, and leading a passionate team to achieve exceptional results. You will play a pivotal role in developing a culture of luxury service, fostering VIP client relationships, and ensuring the boutique consistently delivers operational excellence.

Key Responsibilities
Lead and develop a high-performing boutique team
Drive sales growth and achieve store and individual KPIs
Deliver exceptional luxury customer experiences at every touchpoint
Build and nurture long-term relationships with VIP clientele
Recruit, coach, and develop retail talent




Monitor business performance and identify growth prospects
Create a positive, engaged, and results-driven team culture

Skills and Experience

The successful candidate will bring proven leadership experience from luxury retail, premium retail, jewellery, watches, fashion, beauty, or other high-touch customer service environments. You will have a demonstrated track record of leading teams, achieving sales targets, and delivering exceptional client experiences. Mandarin and/or Cantonese language skills are highly preferred, enabling you to deliver a highly personalised experience to a diverse and international customer base.

Perks

This is an opportunity to join a respected international luxury retailer with ambitious expansion plans across Australia. You will receive a market-market-market-competitive salary package with attractive commission and bonus opportunities, ongoing training and development, and genuine career progression within a growing global business.
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📌 Store Manager Luxury Jewellery Boutique Brisbane
🏢 Miller Leith
📍 Brisbane