Join a customer-focused team where you will use your science background and customer service experience to provide helpful, accurate and skilled support.
Key responsibilities
Respond to customer enquiries across relevant communication channels.
Provide clear and accurate information about products, services and processes.
Use your science knowledge to understand customer needs and explain information effectively.
Record customer interactions and follow up on enquiries as required.
Work collaboratively with internal teams to resolve customer issues.
What we're looking for
A degree in science or a related discipline.
Solid verbal and written communication skills.
A skilled, patient and solutions-focused approach.
The ability to learn technical information and communicate it clearly to customers.
Availability to work in or commute to Sunshine West.
J-18808-Ljbffr
📌 Sales & Customer Service Environmental Industry Melbourne
🏢 Fieldtech Solutions
📍 Melbourne
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