HunterNet Career Connections, in partnership with our host company based in Cardiff, is seeking a motivated, enthusiastic and reliable Business Trainee to join their team while undertaking a Certificate III in Business.

This is a fantastic opportunity to kick-start your career in business administration while gaining valuable, hands‑on experience in a professional office workplace. You’ll earn while you learn, working alongside an experienced team who will provide ongoing mentoring, guidance and support throughout your traineeship.

You’ll develop practical workplace skills, gain a nationally recognised qualification and build a strong foundation for your future career.

Key Responsibilities
Responding to incoming customer calls and enquiries
Making outbound calls to customers and clients
Managing customer enquiries via phone and email
Following up with customers to ensure enquiries are resolved
Communicating effectively with internal departments and team members
Preparing quotes for customers
Performing accurate data entry and maintaining recordsQuality checking devices to ensure they meet required standards
Processing device and parts claims through manufacturer systems
Providing general administrative support to the wider team

About You




A friendly, professional and customer-focused attitude
Strong communication and interpersonal skills
Valuable attention to detail and a willingness to learn
The ability to work both independently and as part of a team
Good organisational and time management skills
A willingness to follow WH&S; policies and procedures
Availability to work full time – Monday to Friday

As part of the recruitment process, suitable applicants will be required to complete and pass a pre-employment medical, including drug and alcohol screening.

HunterNet Career Connections engages apprentices and trainees on behalf of employers, with the aim of achieving high quality outcomes through a partnership approach.

HunterNet Career Connections is committed to a culturally diverse workforce and all applicants will receive consideration for employment without regards to any other characteristic protected by law. Aboriginal and Torres Strait Islander peoples, and minority groups are encouraged to apply.

Over 40 host organisations ready to take you on.

We have work for you right here in the Newcastle and the Hunter regions
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📌 Business Traineeship Newcastle
🏢 HunterNet Co-op
📍 Newcastle