MWC Trade Supplies is a supplier to the building and construction industry in Southeast Queensland. We are seeking an experienced Customer Service Officer with expertise in Cin7 to join our Pinkenba team in a permanent, full-time role.
This role suits motivated applicants seeking a diverse, hands‑on position in a supportive team environment.
The Role
You will provide quality customer service and support daily operations, including order processing, accounts and inventory functions using Cin7 software. The position works closely with customers, suppliers, office and warehouse staff and delivery drivers to help ensure smooth, effective workflow throughout the day.
Key Responsibilities
Receive and process customer orders via phone, email and text
Check product availability, pricing and delivery timeframes
Enter orders accurately and prepare purchase orders, invoices,
quotes and delivery documentation
Assist with accounts tasks, including customer payment tracking
Update pricing and stock information as required
Liaise with customers, suppliers, warehouse staff and delivery drivers
About You
Substantial experience working with Cin7 in the building and construction industry
Strong attention to detail
Transparent communication skills and a team-focused approach
Reliable, organised and able to manage multiple competing tasks
What We Offer
$80,000 - $90,000 per annum depending on skills and experience, plus super
Supportive team environment
Stable business with long-term employment opportunities
J-18808-Ljbffr