I-MED Radiology Lilydale are currently seeking a Medical Receptionist to join the team.
The role is aFull-Time Permanentposition workingMonday to Fridaywith8-hour shiftsbetween the core hours of6:00am to 9:00pm.
Based inLilydale, this role will also involve rotating acrossEast Ringwood, Croydon, Boronia, Blackburn, Mont Albert, Adeney and Doncaster.
Reporting to the Area Office Supervisor, your role will be split between being patient facing and on the phone taking in-clinic bookings.
The role entails booking in medical imaging procedures, providing general preparation advice and billing information relating to the procedure or clinic the patient will attend.
What You'll Do
Deliverhigh-quality reception and contact centre serviceswith a smile.
Schedule and manage appointments to ensureexcellent customer serviceand clinic efficiency.
Provide compassionatepatient careand outstanding service.
Build strong relationships with patients, referrers, staff, and managers to maintain our trusted reputation.
What We're Looking For




Medical receptionist or call centre experience(highly desirable).
Proven ability to handlehigh-volume, inbound callsefficiently.
A proactive mindset and eagerness tolearn and grow.
Exceptionalinterpersonal and communication skills.
Ability to thriveboth independently and as part of a supportive team.
Life at I-MED Radiology
Competitive remuneration corresponding with experience
Comprehensive induction training and ongoing development
Opportunity for growth opportunities and professional progression
To be part of a fun & dedicated team that celebrates wins and successes
Commitment to your health and well-being, including access to employee assistance program
Diversity and Inclusion
Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.
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📌 Medical Receptionist (Melbourne)
🏢 I-Med
📍 Melbourne