Acute Hearing Solutions – Ringwood East VIC
Acute Hearing Solutions is seeking a dedicatedAdministration Officerto join our team in Ringwood East, Victoria.
This is afull-time positionthat plays a crucial role in supporting the smooth operation of our medical administration services.
As Administration Officer, you will be the backbone of our office operations, ensuring that all administrative processes run efficiently to support our clinical and business objectives.
Your organisational skills and attention to detail will directly contribute to enhancing patient experiences and enabling our healthcare professionals to focus on delivering quality care.
Key responsibilities
Customer Service
Preparing client files
Answering telephone inquiries and assisting clients with their enquiries
Managing patient appointments and scheduling, including confirming bookings and sending reminders
Processing and maintaining accurate patient records and documentation in accordance with healthcare regulations
Performing data entry tasks and maintaining electronic and paper-based systems
Coordinating with clinical staff to ensure seamless workflow and patient care delivery
Providing administrative duties and support to management
What we're looking for
Proven experience in a medical or healthcare administration role, or similar administrative position
Strong organisational and time management skills with the ability to prioritise multiple tasks effectively
Excellent communication skills, both written and verbal,
with the ability to interact professionally with patients and staff
Proficiency in Microsoft Office applications and experience with practice management software or electronic medical records systems
Attention to detail and accuracy when handling sensitive information and documentation
A courteous and qualified demeanor with a commitment to patient-centred service
Reliability and the ability to work independently as well as part of a team
What we offer
Acute Hearing Solutions values our employees and is committed to providing a supportive work environment.
We are flexible with working arrangements where possible and provide access to ongoing training and support.
Our team is dedicated to work-life balance, and we encourage all staff to maintain their health and wellbeing whilst delivering excellence in our services.
About us
Acute Hearing Solutions is a leading provider of audiological and hearing health services dedicated to improving the quality of life for our patients.
With a focus on delivering compassionate, professional care and evidence-based treatment, we are committed to excellence in medical administration and clinical service delivery.
Our team of experienced professionals works collaboratively to provide comprehensive hearing solutions and support to our diverse patient base.
We are proud of our reputation for quality service and our commitment to maintaining the highest standards in healthcare administration and patient care.
#J-*****-Ljbffr