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CyberCX, part of Accenture, protects and defends our customers and communities by providing the most comprehensive range of cyber security professional services in the region.
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.
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About the role
We are looking for a Security Engineer - Network Security to join our Managed Security Engineering team.
This is a hands on engineering role supporting secure, reliable customer network environments across a managed services model.
You will work across day-to-day operations, incidents, technical changes, platform maintenance and ongoing service improvement.
The role is suited to someone with solid networking fundamentals and practical firewall experience who enjoys troubleshooting live environments, working with customers and continuing to develop their technical capability.
You will work primarily across Fortinet and Palo Alto technologies, while also troubleshooting the wider network environment including routing, switching, VPN, NAT and connectivity issues.
What you will be doing
Support and maintain customer network security environments across Fortinet and Palo Alto platforms
Investigate and resolve firewall, VPN, routing, switching and connectivity issues
Troubleshoot problems across:
firewall policies
NAT
IPsec and remote access VPNs
routing
switching
DNS and general network connectivity
Perform scheduled configuration changes, upgrades and maintenance across production environments
Support FortiGate and Palo Alto firewalls and associated management platforms such as FortiManager, FortiAnalyzer and Panorama
Respond to operational incidents, including higher-priority P1/P2 issues where required
Complete regular environment health checks and identify issues before they become customer-impacting
Support firewall policy reviews, optimisation and security improvements
Work with customers, internal teams and vendors to resolve technical issues
Maintain accurate technical documentation and operational records
Follow structured incident, request, problem and change management processes
Contribute to service improvement and automation opportunities




Participate in an after-hours on-call roster as part of the wider engineering team
What you need
Hands on experience with Fortinet / FortiGate and/or Palo Alto Networks
Good understanding of:
routing and switching
NAT
VPN / IPsec
firewall policy
network traffic flow
DNS
Experience troubleshooting network and security issues in live production environments
Ability to work through problems methodically and understand whether an issue sits with the firewall, routing, network, application or another part of the environment
Experience performing firewall changes, upgrades and maintenance
Exposure to centrally managed firewall environments such as FortiManager, FortiAnalyzer or Panorama
Experience supporting incidents and service requests in an operational environment
Strong customer and stakeholder communication skills
Ability to work independently while knowing when to elevate or engage other technical teams
Experience working in managed services, MSP or multi‐customer environments would be highly regarded
Experience with any of the following would be beneficial:
BGP and OSPF
SD-WAN
high availability and firewall failover
packet capture and traffic analysis
F5 or other load-balancing technologies
cloud networking across Azure or AWS
network automation or scripting
Cisco networking and security technologies
Benefits of working at Accenture:
18 weeks paid parental leave
Long & short-term career break opportunities
Structured career development program
Local and international career opportunities.
Certified as a Family Inclusive Workplace
Flexible Work Arrangements - centered around Accenture's Truly Human ethos and our commitment to supporting the health and wellbeing of our people.
We are proud to be in the top 3 of last year's Diversity & Inclusion Index!
We are a WORK180 Endorsed Employer, to see our benefits and policies click here




All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development.
You'll also have opportunities to hone your functional skills and expertise in an area of specialization.
We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster.
Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates.
The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
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📌 Cybercx - Security Engineer - Networks (Tasmania)
🏢 Accenture
📍 Tasmania