About This Opportunity
The Senior Manager, Strategic Engagement and Change will play a key role in leading, managing and embedding change initiatives arising from the ACE CRM Program, with a particular focus on testing and training.
Working collaboratively across the University, you will provide strategic advice, bring together communication, training, HR and organisational development expertise, and develop practical tools and processes that support consistent and sustainable change.
This is an opportunity to combine strategic influence with hands-on delivery, leading a team and working with senior stakeholders to help the UQ community successfully navigate meaningful change.
Key Responsibilities
Provide high-level, timely and considered advice to the Strategic Program Director and key management stakeholders, including on sensitive matters, to support informed decision-making for the ACE CRM Program.
Lead change management for testing and training activities, including assessing change impacts, anticipating and addressing resistance, defining success measures, monitoring progress and integrating change activities into the broader project plan.
Partner with communication, training, HR and organisational development specialists and senior stakeholders to develop multi-channel communication, training and engagement activities that support successful implementation and adoption.
Work with a high-performing team to establish practical change tools, standards, guidelines and business processes that support consistent approaches across the ACE CRM Program and broader UQ community.
This is a full-time, fixed-term position through to the end of September **** at HEW Level 9.
About You
A postgraduate degree in communications, business management or a related field, or an equivalent combination of relevant experience and education or training.
Substantial relevant experience and a demonstrated track record of developing and delivering multifaceted communication and change strategies within large and complex organisations, with measurable outcomes.
Demonstrated problem-solving capability, including the ability to identify strategic and operational issues, think laterally and apply analytical, qualitative and research skills to develop practical and creative solutions.
Extensive experience consulting,



partnering with and coaching senior leaders and stakeholders to achieve outcomes in a large and complex workplace.
Demonstrated success in leading and developing teams and fostering a collaborative, high-performing and service-oriented culture.
Strong planning, prioritisation and organisational capability, with experience managing competing demands, multiple change programs and complex work to achieve goals and meet deadlines.
Demonstrated understanding of large-scale project delivery, including project management principles and techniques, with testing and training management capability highly regarded.
Other Information
Pre-employment checks may include: verification of the right to work in Australia, qualifications, and criminal history checks.
This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply.
Employer sponsored work rights are not available for this appointment.
We're dedicated to equity, diversity, and inclusion.
We recognise that career pathways and opportunities differ, and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity.
We're also happy to support any accessibility needs throughout the recruitment process.
Just let us know how we can help by emailing ****** or calling ***************.
Applications close Sunday 15 November at *****pm AEST (R-*****).
The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ is situated.
We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country.
At the University of Queensland, we are proud to be one of Australia's leading research and teaching institutions, consistently ranking among the top 50 universities worldwide.
As a member of the prestigious Group of Eight (Go8) universities,



UQ is widely recognised for its intensive focus on research and teaching excellence – evidenced by our numerous accolades including more teaching awards than any other Australian University and reflected in UQ being the number one recipient of ARC Fellowships and Awards nationally across all scheme years (totalling 452 awards worth $339 million).
Our state-of-the-art facilities, libraries, and cutting-edge research centres offer unparalleled opportunities for academic and professional growth.
With five faculties, a number of globally recognised research institutes, and over 100 research centres, we attract an interdisciplinary community of more than **** staff, supporting more than 55,000 current students from over 137 countries.
UQ is dedicated to supporting the career aspirations of our students and staff.
Our comprehensive career services provide personalized guidance, skills development, and networking opportunities to help you achieve your professional goals.
Whether you are a student seeking internships and job placements or a staff member looking for career advancement, UQ is here to support you every step of the way.
UQ values equity, diversity and inclusion and seeks to reflect the broader community by attracting and retaining high-quality staff from a range of backgrounds.
Our commitment to equity, diversity, and inclusion aims to ensure that everyone at UQ feels valued and empowered to achieve their full potential.
We are particularly interested to hear from people who bring diversity to UQ - whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability.
Whether you are a recent graduate, an Academic, or an experienced professional, UQ offers a wide range of opportunities to help you grow and succeed.
Explore our current job openings, discover our programs, and become part of a community that is dedicated to creating lasting, meaningful impact for the communities in which we live and work.
For more information about working at UQ and our employee perks (such as generous leave provisions, 17% superannuation, flexible working arrangements, and health and wellness discounts) please visit Why Work at UQ.
generous leave provisions
17% superannuation
flexible working arrangements
health and wellness discounts
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📌 Senior Manager, Strategic Engagement And Change (Brisbane)
🏢 UQ College
📍 Brisbane