Branch Manager - Housing & Tenancy Services (Mid-North Coast)
Looking for a leadership role where you can support your team, strengthen regional communities and make a meaningful impact through housing?
About Us
Home in Place is one of Australia's largest not-for-profit community housing providers.
We believe everyone deserves access to safe, affordable housing and we're committed to supporting our tenants to sustain their tenancies and thrive in their communities.
The Role
Based in Taree, you will lead a dedicated team delivering tenancy and property management services throughout theMid North Coastregion.
This is a rewarding leadership role where you'll support your team to deliver quality services while building solid relationships with tenants, community organisations and local stakeholders.
You'll play an important role in supporting tenancy outcomes, driving service excellence and ensuring the branch continues to deliver positive outcomes for individuals, families and communities.
Key responsibilities include:
Leading, coaching and developing a team of housing professionals
Managing day-to-day branch operations and service delivery
Monitoring branch performance including tenancy outcomes, arrears and vacancies
Supporting a positive and customer-focused team culture
Managing workloads, resources and operational priorities
Building and maintaining strong relationships with local stakeholders and community partners
Identifying opportunities for continuous improvement
Ensuring compliance with relevant legislation, policies and organisational requirements
About You
You are an experienced leader who is passionate about supporting people and creating positive community outcomes.
You'll bring:
Experience leading teams within community housing, property management, community services or a similar environment
Strong knowledge of tenancy management practices and relevant legislation
Demonstrated experience managing operational performance and service delivery outcomes
Strong communication and stakeholder engagement skills
Well-developed problem-solving and conflict resolution abilities
Experience building positive and productive team cultures
Current Driver Licence
What You'll Get
Permanent full-time position at our Taree office
SCHADS Level 6 and not-for-profit salary packaging benefits
Flexible working arrangements, including monthly RDO options
Paid Birthday Leave
Annual training allowance and paid study leave
Discounted gym membership (Fitness Passport)
Free, confidential Employee Assistance Program (EAP)
Supportive, values-driven team culture
Opportunity to lead a committed regional team
Meaningful work that helps create positive housing outcomes within your community
Our Commitment
Home in Place values diversity and inclusion and welcomes applications from people of all backgrounds.
If you require adjustments during the recruitment process, please contact our Recruitment Team and we'll work with you to meet your needs.
Home in Place is committed to maintaining the highest standards of child safety and protection.
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📌 Branch Manager - Housing & Tenancy Services (Mid-North Coast) (Taree)
🏢 Home in Place
📍 Taree
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