Job Description
At AustralianSuper, we truly care about our colleagues.
We know work and life are intertwined.
That ' s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible.
We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.
We are dedicated to building a high-performance environment underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members.
Your New Role (12-month fixed term)
Reporting to the Principal, Comprehensive Advice, the Manager, Advice Efficiency & Enablement is responsible for key functions supporting the delivery of comprehensive financial advice to members, as well as driving efficient and compliant advice processes within the Fund's Comprehensive Advice channel.
The successful applicant will have proven experience in advice operations, and managing and driving efficiencies in advice processes for large advice functions with a strong working knowledge of advice processes and technology.
Key duties include but are not limited to;
Driving efficient and compliant advice processes within the Fund's Comprehensive Advice channel, which is comprised of a team of internal financial advisers and a large network of external financial advisers
Leading and supporting continuous improvement through our Advice Enablement function
Leading and driving efficiencies within our Advice Implementation function
Leading our Advice Coaching function
Reporting on performance of the Fund's Comprehensive Advice channel and supporting reporting obligations for the broader Guidance & Advice team
Managing agreements with external suppliers and partners which support the delivery of comprehensive advice to members
What You'll Need
Solid knowledge of advice operations, processes & technology
Proven experience in managing advice operations and driving efficiencies in advice processes for large advice functions




Deep understanding of the needs of financial advisers and supporting functions
Excellent interpersonal and communication skills and the ability to work effectively with a range of people across all organisational levels
The ability to develop, coach and motivate a team with mixed skills, experience and ability
Demonstrated ability to work under pressure, set and manage multiple conflicting priorities and meet specified timeframes
Strong analytical skills with the ability to draw key insights from data/reporting and convert to actions
Demonstrated experience in developing performance reporting
Strong technical knowledge of superannuation
RG146 compliant
Relevant bachelor's degree (desirable)
Life at AustralianSuper
AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation.
We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we're happy to discuss what this looks like for you.
What's Next
We cultivate a workplace that champions safety, respect, inclusiveness and diversity.
We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms.
If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.
AustralianSuper uses AI to review resumes and conduct initial phone interviews.
This involves processing your resume, cover letter, and voice recording in Australia and the USA to help assess your suitability for the applied role.
When invited to an AI phone screening, you may opt for a traditional phone screening instead.
For information on how we handle your personal data, please refer to our Candidate Privacy Policy.

Agencies please note: this vacancy is being managed directly by AustralianSuper's Talent Acquisition team.
We will contact our preferred agency partners should we require additional support.
Thank you.
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📌 Manager, Advice Efficiency & Enablement (Melbourne)
🏢 AustralianSuper
📍 Melbourne