The Kitchen Group in Chatswood, NSW, is seeking a Senior Resolutions Officer to lead escalated customer matter handling across NSW, QLD, VIC and SA from our Chatswood office with some travel to the Central Coast.
You will own each case from escalation to final resolution, coordinating with Customer Relations, Completions, Scheduling and QAI teams, installers and suppliers.
Applicants should have solid experience in complaints management, a solid understanding of Australian Consumer Law, and
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📌 Senior Customer Resolutions Leader (Multi-State) (Sydney)
🏢 The Kitchen Group
📍 Sydney
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