Opportunity to Develop Your Career into IT | Healthcare Industry
Full Time Permanent Position | Ongoing Commitment to Your Professional Development
Woy Woy Based | Close to Public Transport
About Us
At PRP Diagnostic Imaging, we take pride in staying at the leading edge of technology and innovation, delivering precise diagnostic imaging and expert reportingand outstanding patient care.
Guided by our HEART Values —Humanity, Excellence, Accountability, RespectandTrust— we are committed to providing outstanding care and service at every stage of the patient journey.
With a network of more than 40 practices across Sydney, the Illawarra, the Central Coast, Newcastle and the Hunter, and the Central West of New South Wales, PRP Diagnostic Imaging provides a comprehensive range of diagnostic imaging services, ensuring our patients have access to advanced care close to home.
As we continue to grow through new practices, expanded services and investment in leading technology, there has never been a more exciting time to join our team.
We utilise the most advanced technology and employ a team of world‐class imaging physicians, specialists, technicians and support staff in a safe and caring environment.
We encourage collaboration, a strong work ethic and provide a supportive learning environment.
We have an outstanding track record in the professional development of our team.
About the Position
Based at Woy Woy, you will be responsible for providing frontline support, primarily focusing on our core business systems that support our doctors, technicians and patient focused teams to provide outstanding patient care.




As part of our Service Desk team, you will efficiently manage our ticketing system to ensure issues are resolved in a timely and effective manner.
This will entail supporting to our employees and providing high quality advice.
Troubleshooting issues with software and equipment will be part of your core focus together with ensuring quality control and performance targets being met.
About You
You must have a healthcare industry administration background, ideally radiology, and have curiosity, persistence, and a solutions-focused mindset.
This position suited to someone who:
Enjoys problem-solving and helping others
Has a solid understanding of medical workflows and billing requirements
We encourage collaboration and provide a supportive learning environment.
You must be able to work independently and take the initiative to resolve issues together will being an enthusiastic team player.
What We Offer
Attractive remuneration and benefits (discounted health insurance and gym membership)
Investment in state-of-the-art equipment
Friendly, diverse and professional team
Commitment to career development and education
Flexible and supportive working arrangements
You must have full work rights for Australia to be considered for this position.
PRP is committed to equity diversity and inclusion.
Applications from people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQA+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged.
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