Job Purpose
The Skilled Services Solutions Architect– SAP is a member of our consulting group that delivers configurable solutions to our end-user customers and partners.
The Professional Services Consultant is represented to our partners and end-users as being the Subject Matter Expert in the configuration and customization of all Tungsten Automation products.
Key Responsibilities
Deliver Tungsten Automation solutions to customers based on requirements documents
Provide technical leadership to customers on Tungsten Automation solutions as configured to the customer's requirements
Work closely with project managers to keep projects on schedule and within budget
Function as the Tungsten Automation Subject Matter Expert when onsite at the customer's location
Work independently in developing a solution per the customer's requirements
Document all customer-specific configurations
Install Tungsten Automation software on the customer's hardware; includes installation of Tungsten Automation software in Highly Available and Disaster Recovery configurations
Assess requirements/designs, and implement Tungsten Automation SAP solutions for Financial Automation use-cases
Assist customers in defining best practice processes for invoice handling and associated processes
Write functional and technical design documents
Define acceptance criteria and gain acceptance for completed projects in a timely fashion
Monitor and report progress against objectives and milestones for customer and internal projects
Perform product configuration
Develop customized solutions using ABAP
Assist the customer in the development of test plans
Test customized, configured solutions before delivery to customer
Analyze and troubleshoot customer problems during projects
Document the customer's solution for delivery to the customer and for the Technical Support teams
Take active part in the development of the Consulting Services department, the project model, and internal processes and procedures.
Other duties as assigned by your manager
While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.
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📌 Professional Services Solutions Architect - Sap (Sydney)
🏢 Tungsten Automation
📍 Sydney
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