Position Description Compliance and Audit Officer 1/4
Position Description
Position title: Compliance and Audit Officer
Entity: Austroads
Group Service Delivery
Job Type: Full – time (1.0 FTE)
Location: Austroads Sydney Office
Reports to: National Temporary Traffic Management Operations Manager
Direct reports: N/A
Date reviewed: October ****
Organisational Context
Austroads is the association of Australian and New Zealand transport agencies.
We provide authoritative, practical and impartial advice, information, tools and services to help our members to deliver safe, efficient and reliable mobility to their customers.
We also deliver value to a range of other key stakeholders across government, industry and communities, where there is a demonstrated societal benefit to do so.
Austroads comprises several business activities, including the core Austroads work program, the National Exchange of Vehicle and Driver Information System (NEVDIS), and Transport Certification Australia (TCA).
Our teams are located across Australia and New Zealand.
We work in an integrated and collaborative way, along with external consultancies and other partners, to ensure our products and services are delivered successfully and maximise value.
Austroads promotes a culture of professionalism, innovation, and integrity, with a commitment to accountability, quality, and excellence in the delivery of all of our programs and services.
Austroads values continuous improvement, and all staff are expected to engage in their work in a spirit of curiosity, collaboration, and proactivity.
We recognise the unique skills and abilities of each individual, who come from a wide range of disciplines and backgrounds.
We support our people through ongoing development and learning opportunities and create a supportive team environment for all our staff.
We strive to be an employer of choice.
Austroads takes inclusion and diversity seriously.
We embrace difference and diversity of identity, experience and thought, and actively strive for inclusive behaviours across our company and our work.
Position Description Compliance and Audit Officer 2/4
The Role
Team Purpose
The Service Delivery team provides Austroads established products with a strong focus on functionality and sustained excellence.
Effective service delivery is underpinned by a team of professionals who are responsive to the needs of Austroads members and other users of our services.
We are proactive in communicating our Service Delivery priorities and plans,



and we strive to continuously improve our services and add value for our members.
Position Purpose
The Compliance and Audit Officer is responsible for supporting the Audit Lead in the delivery, maintenance and continuous improvement of the Temporary Traffic Management (TTM) compliance and audit framework including assisting and taking the lead for completion of audits with Approved Training Providers (ATPs) and writing of subsequent reports.
Major Responsibilities/Accountabilities
Conducting audits of Approved Training Providers (ATPs) against established service agreements as directed by Audit Lead.
Preparing explicit, accurate and timely audit reports, and maintain comprehensive audit records and documentation in accordance with organisational, contractual and record-keeping requirements.
Providing accurate and timely support in the maintenance of the audit and assurance program including the audit framework, guidelines, procedures and processes
Drawing upon multiple sources of data, information and other knowledge to compile reports.
Responding to audit and compliance queries from stakeholders.
In collaboration with the Audit Lead ensuring that ATPs rectification plans are submitted in nominated timeframes as per audit report
Entering and maintaining audit and compliance data in the Austroads Training Registry
In collaboration with the Audit lead preparing audit documentation including audit schedule and communicate to appropriate stakeholders
Conducting surveys as required for example surveys via phone to key stakeholders
Analysing established surveys responses as required
Contributing to continuous improvement, identifying ways to enhance value for our members and the public
Maintaining and adhere to Quality Systems processes and procedures associated with the role
Other duties as directed
Key stakeholder Interfaces
Internal
Temporary Traffic Management team
National Temporary Traffic Management Operations Manager
External
Approved Training Providers
Jurisdiction leads
Approved Auditors
General stakeholders
Position Description Compliance and Audit Officer 3/4
The Person
Qualifications, Knowledge, and Experience




Minimum three to four years experience with a compliance focus in a Registered Training Organisation (RTO) training environment
Demonstrated understanding of the standards for NVR and regulatory requirements in the VET sector
Demonstrated experience in conducting audits based on the standards for NVR and regulatory requirements in the VET sector
Demonstrated experience in preparing and writing Audit reports
Sound judgment and analytical/evaluative skills
Excellent organisational and administrative skills
Excellent written and oral communication skills
High attention to detail and accuracy in data entry and reporting
Experience in data entry and report analysis and preparation
Strong interpersonal skills with the ability to work collaboratively with others or independently
Personal Qualities
Strong networking and teamworking skills
Culture of delivery and closure on issues
Sound judgment and analytical/evaluative skills (i.e. ability to resolve complex issues and an 'eye for detail')
Comfort working in an environment which is constantly evolving
Demonstrated ethical behaviour
Capability Profile
Has conscious understanding of the impacts of own behaviours,emotions and thoughts processes, takes action to improvepersonal effectiveness.
Foundation
Critical Thinkingand ProblemSolving
Objectively analyses and evaluates available data, points of view,needs of stakeholders and potential solutions beforerecommending relevant actions or decisions.
Intermediate
Project/WorkDelivery andManagement
Defines work activities required to deliver against outcomesintended, in line with agreed timeframes, resources, and waysofworking.
Understands and applies effective project planning,coordination and control methods.
Intermediate
Data Literacy Utilises diverse data sources to improve the speed and quality of service delivery and decision-making processes
Foundation
DriveAccountabilityand Outcomes
Is proactive and responsible for own actions to ensure desiredorganisational objectives are achieved.
Intermediate
Work
Collaborates with others, demonstrating an understanding of theirvalue to the organisation.
Intermediate
Makes InsightfulDecisions
Makes considered, ethical and courageous decisions based oninsight into the broader context
Foundation
Organisational Context
The Role
Team Purpose
Position Purpose
Major Responsibilities/Accountabilities
Key stakeholder Interfaces
The Person
Qualifications, Knowledge, and Experience
Personal Qualities
Capability Profile
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📌 Compliance And Audit Officer (Sydney)
🏢 Austroads
📍 Sydney