Royal Automobile Club of WA Inc. is seeking a Member Resolutions Officer to investigate complex member complaints and remediation cases, delivering fair, timely outcomes within regulatory frameworks.
You'll maintain case records, communicate decisions with empathy, and work with stakeholders to identify trends and improvements.
The role emphasizes problem solving, accountability and a quality-first, member-focused approach in a busy, member-facing setting.
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📌 Member Resolutions Specialist (Western Australia)
🏢 Royal Automobile Club of WA
📍 Western Australia
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