Digital Business Analyst (experienced) Hybrid
Baby Bunting is Australia's largest nursery specialty retailer, but we're much more than that. We're a growing community dedicated to supporting parents through every step of their journey.
Our purpose? To share in the joy and provide support through the challenges of raising little ones by empowering parents to make the best choices for their families.
This role is a six-month fixed term contract
Your New Role
Lead digital initiatives in one of Australia's leading retail businesses.
We're looking for an experienced Digital Business Analyst with strong eCommerce experience to join Baby Bunting's Digital team on a contract basis and play a key role in delivering strategic digital and customer experience initiatives.
This is a hands‐on role for an experienced BA who can quickly build relationships, navigate complexity and translate business needs into practical solutions. You'll work across customer, eCommerce and technology initiatives, partnering with stakeholders throughout the organisation to shape requirements, align teams and drive outcomes.
You'll join a collaborative, high‐performing environment where you'll influence decisions, lead analysis activities and contribute to projects that directly impact customers and team members across Australia and New Zealand.
Why this role matters
Digital is a critical part of Baby Bunting's growth strategy and we're continuing to invest in the platforms, systems and experiences that support customers throughout their journey.
You'll work across significant digital and eCommerce initiatives, helping ensure solutions are practical, scalable and aligned with customer and commercial outcomes.
You 'll be working cross‐functionally with Product, Technology, Digital, Operations and external partners, you'll drive initiatives from discovery through to implementation, bringing clarity to ambiguity and momentum to delivery.
Like what you hear so far? Here's what's ahead of you:
Leading business analysis activities across complex digital and eCommerce initiatives
Facilitating workshops and stakeholder discussions to uncover business needs and define solutions
Translating business requirements into high‐quality user stories, functional requirements and delivery‐ready documentation
Working closely with Product/CX, UX, Delivery Lead, Developers and QA teams throughout the delivery lifecycle
Analysing existing processes and identifying opportunities to improve customer and business outcomes
Supporting discovery, solution design, testing and implementation activities




Managing competing stakeholder priorities and helping drive decisions in a fast‐paced environment
Working across integrated platforms, systems and customer journeys
Acting as a trusted adviser to business and technology stakeholders
Contributing to continuous improvement across delivery practices, tools and ways of working
It would be nice, but not essential, if you also come with:
Omnichannel retail experience across digital and store‐based customer journeys
Exposure to Click & Collect, ship‐from‐store, endless aisle or similar omnichannel fulfilment models
Experience working across customer‐facing websites, marketplaces or mobile applications
Experience working with third‐party vendors and SaaS platforms
Exposure to tools like Jira, confluence, figma, agile practise and documentation standard.
Exposure to large‐scale digital transformation or customer experience programs
WHAT'S IN IT FOR YOU.
We're accelerating our growth across Australia and New Zealand and you'll be joining us during an exciting period of digital investment and transformation.
The opportunity to work on meaningful digital and customer experience initiatives
Exposure to a broad stakeholder group across Digital, Technology and the wider business
A team-oriented and supportive team environment
Hybrid working arrangements
A modern retail technology environment with a strong focus on innovation
The chance to make a genuine impact from day one
About Baby Bunting
Baby Bunting is Australia's largest nursery retailer, supporting families through every stage of their parenting journey.
With stores across Australia and New Zealand and a growing digital presence, we're committed to delivering exceptional customer experiences through innovation, technology and great people.
As we continue to grow, we're investing in our platforms, capabilities and teams to ensure we're ready for the next stage of our journey.
Please note
Please include a covering letter highlighting the following:
Your demonstrated experience as a Senior Business Analyst or Digital Business Analyst within digital, eCommerce or technology environments
Your eCommerce experience with a solid understanding of online customer journeys, conversion, search discovery and gifting experiences




Every employer in Australia has an obligation to ensure employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check.
Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History check.
Ready to make an impact?
If you're an experienced Digital Business Analyst who thrives on ownership, enjoys solving complex problems and has a track record of delivering eCommerce initiatives from concept through to launch, we'd love to hear from you.
WHAT'S IN IT FOR YOU...
We're accelerating our growth across Australia and New Zealand – when we grow, you grow!
Training pathways
designed to encourage personal growth and professional development
Employee discount
– enjoy great savings across our range
Family discount
to support the people who matter most
Paid parental leave
for both primary and secondary carers
Annual flu shots
to help keep you healthy
Hybrid working
– 3 days in the office, 2 days from home for better balance
dynamic, friendly team environment where you'll be challenged and supported to achieve personal and business goals
Access to our
Employee Assistance Program
for additional wellbeing support
Please note;
Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check.
Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History check.
Western Health is an equal opportunity employer. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and people with lived experience that strengthens their ability to do this work.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health is committed to the psychosocial safety of all applicants and employees.
Western Health does not accept unsolicited resumes/applications from recruitment agencies.
There are no application deadlines or closing dates provided in the remaining content.
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📌 Digital Business Analyst (Experienced) Hybrid (Melbourne)
🏢 Baby Bunting
📍 Melbourne