Looking for your next housekeeping leadership chance in one of Sydney's most unique hospitality destinations?
IHS is seeking an experienced, motivated and hands-on
Housekeeping Supervisor
to join our team at the
Wildlife Retreat at Taronga
on a
full time basis
.
Located within Taronga Zoo and overlooking stunning Sydney Harbour, the Wildlife Retreat offers guests a truly unique accommodation experience surrounded by nature and wildlife.
This is a fantastic opportunity for an experienced housekeeping professional to step into a key supervisory role at an iconic Sydney destination, supporting our Room Attendants and helping ensure every guest room is presented to an exceptional standard.
Housekeeping Supervisor | Wildlife Retreat at Taronga | Full-Time
Looking for your next housekeeping leadership opportunity in one of Sydney's most unique hospitality destinations?
IHS is seeking an experienced, motivated and hands-on
Housekeeping Supervisor
to join our team at the
Wildlife Retreat at Taronga
on a
full-time basis
.
Located within Taronga Zoo and overlooking stunning Sydney Harbour, the Wildlife Retreat offers guests a truly unique accommodation experience surrounded by nature and wildlife.
This is a fantastic opportunity for an experienced housekeeping qualified to step into a key supervisory role at an iconic Sydney destination, supporting our Room Attendants and helping ensure every guest room is presented to an exceptional standard.
About the Role
As Housekeeping Supervisor, you'll play an important part in the day-to-day operation of the housekeeping team, with a strong focus on
room inspections, quality standards and team support
.
Working closely with the housekeeping team and management, you'll help ensure rooms are guest-ready, provide guidance and constructive feedback to Room Attendants and support the smooth running of daily housekeeping operations.
Your responsibilities will include:
Conducting detailed inspections of guest rooms to ensure high standards of cleanliness and presentation




Ensuring rooms are guest-ready and consistently meet the standards expected at the Wildlife Retreat
Providing clear, constructive and supportive feedback to Room Attendants
Coaching and guiding team members to strengthen cleaning quality, presentation and attention to detail
Monitoring housekeeping standards throughout the shift and promptly addressing any quality concerns
Supporting the team to meet daily room requirements and operational priorities
Identifying and reporting maintenance issues, damaged items and room presentation concerns
Ensuring housekeeping procedures, safe work practices and WHS requirements are consistently followed
Working collaboratively with housekeeping management and the broader team to deliver an exceptional guest experience
Leading by example and promoting a positive, professional and team-focused working environment
What We're Looking For
Previous experience as a
Housekeeping Supervisor, Senior Room Attendant or similar position
, ideally within a hotel, resort or premium accommodation environment
Strong experience conducting room inspections and maintaining high housekeeping standards
Excellent attention to detail and a strong eye for room presentation
Confident leadership and communication skills
Ability to provide constructive and respectful feedback while supporting the development of team members
A practical, hands-on approach to supervising a busy housekeeping operation
Strong organisation and time-management skills
Ability to prioritise effectively while maintaining quality standards
Sound knowledge of cleaning techniques, chemicals and safe work practices
Professional presentation and a genuine commitment to guest service
Flexibility to work across a rotating roster, including weekends and public holidays
Valid working rights in Australia
Why Join IHS?
At IHS, our people are at the heart of everything we do. We are proud to partner with exceptional hospitality venues and provide opportunities for our team members to develop their skills, build their careers and be recognised for the contribution they make each day.
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📌 Housekeeping Supervisor (Sydney)
🏢 International Hotel Services
📍 Sydney