I-MED Radiology Lilydale are currently seeking a Medical Receptionist to join the team. The role is a
Full-Time Permanent
position working
Monday to Friday
with
8-hour shifts
between the core hours of
6:00am to 9:00pm
.
Based in
Lilydale
, this role will also involve rotating across
East Ringwood, Croydon, Boronia, Blackburn, Mont Albert, Adeney and Doncaster.
Reporting to the Area Office Supervisor, your role will be split between being patient facing and on the phone taking in-clinic bookings. The role entails booking in medical imaging procedures, providing general preparation advice and billing information relating to the procedure or clinic the patient will attend.
What You'll Do
Deliver
high-quality reception and contact centre services
with a smile.
Schedule and manage appointments to ensure
excellent customer service
and clinic efficiency.
Provide compassionate
patient care
and outstanding service.
Build strong relationships with patients, referrers, staff, and managers to maintain our trusted reputation.




What We're Looking For
Medical receptionist or call centre experience
(highly desirable).
Proven ability to handle
high-volume, inbound calls
efficiently.
A proactive mindset and eagerness to
learn and grow
.
Exceptional
interpersonal and communication skills
.
Ability to thrive
both independently and as part of a supportive team
.
Life at I-MED Radiology
Competitive remuneration corresponding with experience
Comprehensive induction training and ongoing development
Opportunity for career growth and skilled progression
To be part of a fun & dedicated team that celebrates wins and successes
Commitment to your health and well-being, including access to employee assistance program
Diversity and Inclusion
Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.
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📌 Medical Receptionist (Melbourne)
🏢 I-Med
📍 Melbourne