Community Experience Manager (Townsville)

Community Experience Manager (Townsville)

07 Nov
|
Trinity Talent Solutions
|
Townsville

07 Nov

Trinity Talent Solutions

Townsville

Help create a vibrant current residential community from the ground up. Our client is a leading Australian property development company, ranked among the top 10 in its sector and continuing to grow. They are seeking an energetic, hands-onCommunity Experience Managerin Townsville to welcome and support their first residents as this exciting new community takes shape.
Initially working from home, you will play a key role in onboarding and caring for new residents. As the development progresses, you will help shape the community's culture, activities, and everyday resident experience.
About the Role
You will be the welcoming face of the community and a trusted contact for residents, prospective residents, and visitors. This role suits a proactive people person with strong resident engagement skills who can balance service, administration, and community development.
What You'll Do
Deliver outstanding service to residents, prospective residents, and visitors
Lead resident onboarding and ensure new residents feel welcomed and supported
Build trusted relationships and respond to enquiries with care and professionalism
Create an engaging calendar of social activities and community events
Support community operations, including budgets,



bookkeeping, reporting, and resources
Maintain high standards across grounds, gardens, and facilities
Work with construction and development teams as the community grows
Identify ways to enhance the resident experience and sense of belonging
What You'll Bring
Strong resident, customer, or stakeholder engagement skills
Experience in community housing, retirement living, aged care, hospitality, tourism, real estate, or residential community management is advantageous; transferable skills are welcome
Excellent communication, organisation, and problem-solving skills
A warm, hands-on, can-do attitude
Confidence working independently and collaboratively
Sound financial literacy, including budgeting and basic bookkeeping
Current First Aid Certificate, or willingness to obtain one
Why Join?
This is a rare opportunity to help build a community from its earliest stages and make a lasting impact on the people who call it home. If you are ready to bring your energy, care, and community-building skills to an exciting new development in Townsville, we would love to hear from you.
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📌 Community Experience Manager (Townsville)
🏢 Trinity Talent Solutions
📍 Townsville

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