Westpac is seeking a Senior Service Designer to shape end-to-end customer and banker experiences across multiple channels, delivering straightforward and meaningful outcomes.
You will bridge strategy and delivery, translating long-term thinking into practical, customer-led initiatives, working across Business, Technology, Analytics and Design, using Human-Centred Design to create simple, inclusive and compliant experiences for both customers and the business.
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📌 Senior Service Designer — Lead Multi-Channel Experiences (Sydney)
🏢 Westpac
📍 Sydney
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