07 Nov
|
Mantra Group
|
New South Wales
07 Nov
Mantra Group
New South Wales
What Night Auditor Overnight Guest First All B...
Showing 52 Night Auditor Overnight Guest First All Benefits jobs in Tweed Heads
Purpose
As Night Auditor, you will perform end of day accounting tasks in preparation for the next day's trading while assisting guests with late night inquiries. When the rest of the hotel is asleep, the Night Auditor stands as the calm and composed point of contact for any situation.
Take charge of the reception desk duties and manage the crucial night audit process, ensuring that nightly reports are accurate and up to date.
Work closely with security to keep a watchful eye on the building's security systems, contributing to a safe and secure workplace for guests and staff alike.
Assist the day team with their operations, ensuring a seamless guest experience that extends throughout the entire day and night.
Embrace the distinctive night shifts at our hotel, spanning from 11pm to 7am.
Skills & Experience
Independent worker who can take initiative and excel without constant supervision.
Prior experience in Night Audit and/or Accounts and technical know‐how to efficiently handle the nightly audit of all hotel transactions.
Quick‐thinking problem solver, putting the guest's needs at the forefront, and taking pride in crafting and delivering memorable guest experiences.
Capable of embracing a flexible rotating schedule, including weekends and public holidays.
Additional Information
Job Number:
******
Job Category:
Finance & Accounting
Location:
71 Sea World Drive, Main Beach, Gold Coast Queen ****, Australia
Position Type:
Full Time
Position Type:
Non-Management
Position Summary:
Complete end‐of‐day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid‐outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency.
Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake‐up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check‐ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None.
Equal Opportunity Statement
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‐discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
#J-*****-Ljbffr
📌 Night Auditor — Overnight, Guest-First & All Benefits (New South Wales)
🏢 Mantra Group
📍 New South Wales