Operations Underwriting Support
At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriting Associate to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Operations Underwriting Support.
As a world leader in commercial and personal insurance solutions operating in over 70 countries and jurisdictions, AIG's Global Business Operations & IT team identifies and drives high-quality innovation and cost efficiency in all our processes, systems and operations. The organization ensures we operate as one globally consistent business delivering end-to-end services locally that contribute to our customers' and AIG's success.
How you will create an impact
The Operations Underwriting Support team provides support to underwriters across the business in the administration and servicing of commercial lines policies. The role will report directly to the Head of Operations Support.
working closely with underwriters across multiple profit centres, as well as other internal teams and outsourced service providers, supporting the quotation, bind and issuance processes across the full policy lifecycle
be the key contact onshore and become our SME to support the policy lifecycle
interact with our external customers chasing up and/or querying closings
liaise with internal collections teams to follow up on unallocated cash queries
ensure adherence to internal governance and compliance procedures, policies and guidelines
participate in operational audits, disaster recovery and business continuity exercises, when required
What you'll need to succeed
Experience as an underwriting associate in general insurance




Exposure to commercial lines products would be a distinct advantage
Ability to anticipate client (internal and external) needs and act proactively
Solid MS Word, Excel and PowerPoint
Proven ability to work on multiple issues concurrently, delivering in accordance with customer expectations
Excellent stakeholder management skills
Excellent English communication skills, both written and verbal
Excellent problem solving, troubleshooting and analytical skills
Able to work collaboratively with a broad range of constituencies and diverse groups
Solid relationship management skills
Benefits
Enjoy benefits that take care of what matters. At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer advantages focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Volunteer Time Off and Matching Grants Programs
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks.



It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Culture & Inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
Equal Opportunity
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to ******.
Additional Information
Functional Area: OP - Operations AIG Australia Limited. Additional information about AIG can be found at | YouTube | Instagram| LinkedIn.
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📌 Underwriting Associate, Australia (Melbourne)
🏢 Aig
📍 Melbourne