Join a growing social enterprise making a real difference in our community
Full-Time | Wilsonton, Toowoomba
Salary Packaging Available
At Ability Enterprises, we believe employment changes lives.
Since ****, we have provided meaningful employment opportunities to people facing barriers to work, including people living with disability, mental illness, refugees and Indigenous Australians. Today, our diverse social enterprises employ approximately 90 people across waste management, cleaning, maintenance, administration and hospitality services.
As we continue to grow, we're seeking an experienced and highly organised
Operations Administration Officer
to become an integral member of our Operations team.
This is more than an administration role. You'll play a key part in supporting the systems, processes and people that enable our organisation to deliver outstanding services while creating meaningful social impact.
About the Role
Reporting to the Operations Manager, you will provide high-level administrative support across a range of operational functions, including workforce coordination, compliance, reporting and continuous improvement.
Your responsibilities will include:
Coordinating operational administration across multiple service areas
Maintaining records, registers, databases and operational systems
Supporting workforce rostering and timesheet administration
WHS administration, compliance records and training registers
Preparing reports, spreadsheets and operational data analysis
Supporting audits, quality assurance activities and accreditation requirements
Assisting managers with process improvements and system enhancements




Providing skilled support to internal stakeholders across the organisation
About You
You are a proactive and solutions-focused administrator who enjoys bringing structure, organisation and efficiency to busy operational environments.
To be successful, you will demonstrate:
Previous experience in an administration, operations support or business support role
Exceptional organisational and time management skills
High attention to detail and accuracy
Strong Microsoft Office skills, particularly Excel, Word and Outlook
Confidence working with systems, databases and reporting tools
The ability to manage competing priorities and deadlines
Strong written and verbal communication skills
A collaborative and positive approach to working with others
Experience in any of the following will be highly regarded:
Operations administration
Payroll or workforce coordination
Workplace Health and Safety administration
Quality, compliance or audit support
Not-for-profit, community services or social enterprise environments
Why Join Ability Enterprises?
At Ability Enterprises, our people are driven by purpose.
When you join our team, you'll become part of an organisation that lives our values of Respect, Integrity, Diversity and Excellence while creating meaningful social impact in our community.
We offer:
Meaningful work that creates positive social impact
A supportive and values-driven workplace culture
Opportunities to contribute to organisational growth and improvement
Exposure to a diverse range of operational functions
Salary packaging perks
Ongoing professional development opportunities
The opportunity to be part of a team changing lives through employment
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📌 Operations Administration Officer (Toowoomba)
🏢 Ability Enterprises
📍 Toowoomba