Western Downs Regional Council – Dalby QLD
As a Centre Services Officer, you will play a key role in providing Library and Centre Services, primarily based at the Dalby Library. In this diverse and rewarding role, you will assist customers with library and council services, support the delivery of community programs and cultural initiatives, and help create a welcoming and inclusive environment for visitors of all ages.
Key responsibilities
Assist customers with library and council services
Support the delivery of community programs and cultural initiatives
Engage with community groups and support regional projects and events
Maintain accurate records and administrative processes
Contribute to the delivery of high-quality library services
Handle cash and financial transactions accurately
Work independently in a single-staff setting as well as collaboratively within a larger team
About you
Demonstrated experience delivering excellent customer service
Ability to handle cash and financial transactions accurately
Effective communication skills with a diverse range of people
Confident using technology and business systems
Adaptable to learning new tools
Able to manage competing priorities while meeting deadlines
Strong organisational skills




Commitment to fostering an inclusive and respectful environment
Work / life balance with flexible work arrangements and wellness programs
Superannuation contribution of twelve (12) per cent in addition to annual salary
Growth opportunities including skill development, mentorship, and career advancement
Access to Corporate Health Plan
Health & Wellbeing program and Mental Health Support
Access to free Employee Assistance Program & confidential counselling
Salary Packaging Available
Allowances Available (if applicable)
Leave Loading of 17.5% on top of base rate of pay while on Annual Leave
Uniforms and Personal Protective Equipment (PPE) provided
Job security in a local government position
About us
Western Downs Regional Council has been awarded the Large Employer of the Year award at the Darling Downs South West Region Queensland Training Awards for ****, ****, ****, **** and ****. Be part of a team that make a real difference within the communities we serve. Our mission drives us, and we want you to be part of the journey
Applications close at Midnight AEST on Tuesday 24 November ****
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📌 Centre Services Officer (Dalby)
🏢 Western Downs Regional Council
📍 Dalby