Misono Restaurant Manager – JW Marriott Gold Coast Resort & Spa
At Misono, guests gather not only for exceptional food, but for entertainment, connection, and memorable moments. Home to our renowned Teppanyaki experience, premium Sushi Bar, and sophisticated Whisky Bar, Misono delivers a unique blend of Japanese-inspired dining, theatre, and hospitality.
We are seeking an energetic, commercially minded and people-focused Restaurant Manager to lead our team and continue to elevate Misono as a destination dining experience for both resort guests and locals.
Reporting to the Food & Beverage Manager, you will take ownership of all aspects of Misono's operation, including the Teppanyaki experience, Sushi Bar and Whisky Bar. You will lead a passionate team, drive guest satisfaction, maximise financial performance, and ensure the outlet consistently delivers exceptional service standards.
This is a hands-on leadership role for someone who thrives on the restaurant floor, enjoys developing people, and understands how to build a successful hospitality business.
Creating unforgettable dining experiences that keep guests returning.
Acting as a visible leader during service periods and supporting the team on the floor.
Managing guest feedback, complaints and service recovery professionally.
Driving service excellence and maintaining luxury hospitality standards.
Ensuring every touchpoint reflects the quality and reputation of the JW Marriott brand.
Managing financial performance, labour costs and profitability.
Analysing sales trends and identifying opportunities to maximise revenue.
Developing promotions, activations and experiences that attract both hotel and local guests.
Working closely with culinary leadership to optimise menus and guest offerings.
Managing inventory, purchasing and cost controls.
Recruiting,



developing and retaining exceptional talent.
Leading, coaching and mentoring supervisors and associates.
Conducting regular training, service observations and performance discussions.
Creating a positive, inclusive and engaging team culture.
Recognising and celebrating team success.
Building relationships with the Kitchen and Stewarding team to ensure collaboration and seamless service is delivered to the customers.
Supporting outlet marketing and promotional activities.
Partnering with the Marketing team to create engaging social media content and campaigns.
Representing Misono within the local community and hospitality market.
Building relationships that strengthen Misono's reputation as a leading dining destination.
Ensuring compliance with Marriott standards, liquor licensing requirements, food safety regulations and health and safety obligations.
Managing daily operations, staffing and scheduling.
Maintaining exceptional standards of cleanliness, presentation and restaurant ambience.
Ensuring all menus, guest-facing materials and outlet facilities are maintained to a premium standard.
You are a passionate hospitality professional who combines strong operational leadership with business acumen and a genuine love of guest service.
Previous Restaurant Manager, Assistant Restaurant Manager or Food & Beverage leadership experience.
Experience within premium dining, Japanese cuisine, hotel restaurants,



dining destinations or luxury hospitality environments.
Strong knowledge of food, beverage, wine and premium spirits.
A passion for creating memorable guest experiences.
Excellent leadership and team development skills.
Strong financial and commercial acumen.
Exceptional communication and relationship-building abilities.
Flexibility to work evenings, weekends and public holidays.
High School Certificate or equivalent with at least 4 years of relevant Food & Beverage leadership experience; or
A qualification in Hospitality, Hotel Management, Food Service Management, Business Administration or a related field with at least 2 years of relevant experience.
Lead one of the Gold Coast's most recognised dining venues.
Grow your career with Marriott International, the world's largest hospitality company.
Access world-class learning and development opportunities.
Enjoy Marriott accommodation and associate benefits globally.
Be part of a culture that values excellence, integrity, inclusion and putting people first.
Enhanced leave perks, including birthday leave, parental leave and sabatical leave
Enhanced Superannuation
At Marriott International, we are dedicated to being an equal prospect employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status or other basis protected by applicable law.
Location: 158 Ferny Avenue, Surfers Paradise Queen ****, Australia
Contract: Full Time
Position Type: Management
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