Development Victoria, the Victorian Government's development arm, seeks an hands-on IT service leader to shape how IT support is delivered. Reporting to the Senior Manager, IT Operations, you'll lead a hands-on team across the service desk, business systems and application support, guiding incidents, requests, problems and changes with a customer-focused approach.
You'll coordinate onboarding/offboarding, help resolve complex issues, maintain documentation and develop your team through coaching
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📌 It Support Manager — Hybrid & Service Desk Lead (Melbourne)
🏢 Development Victoria
📍 Melbourne
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