About Suzanne Grae
At Suzanne Grae, we believe that everyone deserves stylish choices that effortlessly fit into any wardrobe, budget, and lifestyle. Since our first store opened in ****, we've remained the go-to fashion destination for generations of women across Australia who want to look and feel great.
As part of The Sussan Group, we're proud to be a Certified B CorporationTM. This certification independently verifies that the Sussan Group meets high standards of performance, accountability, and transparency. Our commitment to sustainability and social impact benefits everyone—from our team to our customers, and our suppliers. We are a part of a close-knit fashion family with the heartfelt intention of making a meaningful difference in the lives of all Australian women.
Our Opportunity
Our Email Marketing & CRM Coordinator will effectively execute the end-to-end Digital Marketing program delivery for our brand. This involves successful implementation on digital channels including paid socials, email, SEM and SEO, display, affiliates and optimising our campaigns for growth in revenue, traffic and customer engagement.
As part of our Digital Team, you will additionally support the roll out of initiatives across various touchpoints in the customer relationship management stages to drive commercial outcomes for the business.
Your days will be quick paced and varied and your great attitude and proactive approach will support your success in this role and provide you with exciting growth and development.




You will utilise your hands-on digital marketing & email marketing platform experience to lead our email marketing campaign build and implementation to increase revenue from our email channel and optimise our campaigns for customer engagement.
Your day to day will include:
Accelerate the growth of revenue of the email channel and successfully build & implementation of all email marketing campaigns
Management of the Email Marketing & CRM programs
Manage the weekly email schedule for the brand
Develop a clear email communication and content plan for the business
Implement database and VIP growth opportunities
Digital campaign planning and scheduling
Campaign reporting and optimisation
To be successful in this role, you must have:
Marketing/Digital Tertiary Qualifications or similar
Proven experience with customer engagement platform - Emarsys preferred or similar
Hands-on digital marketing & email marketing platform experience ideal
Prior experience with eCommerce within retail or fashion
Understanding of digital design, video and email marketing asset production (HTML skills a bonus)
Understanding of customer databases, personalisation and segmentation
Experience using Google Analytics (or similar website analytics program)
Prior experience with eCommerce,



Fashion or Retail brand highly desirable
Excellent verbal and inter-personal communication skills
Ability to multi task in fast paced environment
Why work for Suzanne Grae?
When it comes to making people feel great, we don't stop with our customers. Here's why you should choose a career at Suzanne Grae and join a team that celebrates your individuality and passion for fashion:
Join a Certified B Corporation and become a member of a dynamic and purpose-driven company.
Opportunities for all team members to be involved in our impact initiatives, including our Reconciliation Action Plan (RAP)
Participate in our long-standing community partnership program with the Women's Community Shelters.
Join a supportive team that values collaboration, creativity, diversity and growth.
We also offer some amazing benefits, including:
Generous team member product discount
Discounted private health insurance
Great team member referral bonus
Flexible working arrangements
Career development opportunities
If you're ready to contribute to the change women want to see, consider a career with Suzanne Grae.
The Sussan Group is committed to supporting an inclusive recruitment process ensuring a fair recruitment experience. We celebrate diversity and advocate inclusion and are committed to building and fostering a diverse and accessible workplace and culture.
Please advise us if you need any necessary access requirements or adjustments throughout the recruitment process.
#J-*****-Ljbffr

📌 Email Marketing & Crm Coordinator (Sydney)
🏢 Suzanne Grae
📍 Sydney