Part time, ongoing role – working Thursdays and Fridays as part of a job share arrangement
Parkville location, with multiple public transport options available
$60,780 - $76,764 (pro-rata for part time) + salary packaging + super + five weeks annual leave (pro rata)
The Royal Women's Hospital is one of Australia's oldest and most distinguished tertiary hospitals dedicated to improving the health and wellbeing of women and newborns, offering specialised services within maternity, neonatal and women's health. Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers.
About the team
Pregnancy Day Care (PDC) and Maternal Fetal Medicine (MFM) provide specialist care for women experiencing complex or high risk pregnancies. Our multidisciplinary team supports women across a range of outpatient and specialist maternity services, including Pregnancy Day Care, Maternal Fetal Medicine clinics, the Recurrent Miscarriage Clinic and Pregnancy Management Clinic.
Our administrative team plays an important role in supporting the coordination of these services and ensuring women and their families experience a welcoming, organised and responsive service.
About the role
We are seeking an Administrative Officer to join our Perinatal team in an ongoing, part time job-share position working
Thursdays and Fridays
.
This is a varied, patient facing role providing reception and administrative support across Pregnancy Day Care and Maternal Fetal Medicine clinics. You will work closely with midwifery, medical and administrative colleagues to support patient bookings, registration and clinic activity while providing a welcoming and skilled first point of contact for women and their families.
As part of a job-share arrangement, effective communication and handover with your administrative colleague will be important in maintaining continuity across the working week.
A regular day will see you:




Provide reception and administrative support across Pregnancy Day Care and Maternal Fetal Medicine clinics, including the Recurrent Miscarriage and Pregnancy Management Clinics
Coordinate patient registration, appointments and bookings and maintain accurate information within Epic and relevant patient administration systems
Respond to telephone and in person enquiries and liaise with clinical teams to support efficient patient flow and timely care
Work collaboratively with your job-share partner and multidisciplinary team to ensure effective communication, handover and continuity of administrative processes
About you
You are an organised, approachable and adaptable administrator who enjoys working as part of a multidisciplinary team. You bring a strong customer service focus and understand the importance of communicating with sensitivity and professionalism, particularly with women and families who may be experiencing complex or distressing circumstances.
You'll bring with you:
Previous experience in an administrative or customer service role
Excellent communication and interpersonal skills, with a professional, respectful and empathetic approach
Strong organisational, time-management and prioritisation skills, with excellent attention to detail
Confidence using computerised systems and undertaking accurate data entry
The ability to work collaboratively, manage competing demands and contribute positively to a busy team environment
Previous experience within a healthcare environment and/or knowledge of Epic or patient administration systems is desirable




At the Women's you will enjoy a culture that is collaborative, supportive and passionate about learning. We have a strong sense of purpose, and engage in meaningful work every day. We offer our people a range of rewarding benefits, including:
Up to $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
Public transport options at our doorstep and end of trip facilities for cyclists
Onsite post office, eateries, retail stores and library services
Breastfeeding and pumping rooms, and a range of daycare centres nearby
Mentoring, learning and career development opportunities
Five weeks annual leave and 17.5% leave loading, pro rata for part-time employees
Inclusion and belonging
The Women's celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters. We are proudly Breastfeeding Association accredited and, as a child safe organisation, have a strong commitment to child safety and wellbeing.
All appointments are made subject to a satisfactory Nationally Coordinated Criminal History Check (NCCHC) and a valid Working with Children Check.
For a confidential discussion, please contact
Jemma Rawlins, Midwifery Unit Manager – Perinatal
, on ********** or ******.
Application closing date: 22nd of November ****
#J-*****-Ljbffr

📌 Pregnancy Day Care Administrative Assistant (Melbourne)
🏢 The Royal Women's Hospital
📍 Melbourne