Balance! Healthcare is seeking a friendly and reliable Casual Medical Receptionist to join our Blackheath team.
As the first point of contact for patients, you'll provide a warm, qualified welcome and help keep our practice running smoothly. This role combines patient service with appointment management and day-to-day administration.
Key responsibilities
Welcome patients and manage check-ins and check-outs
Schedule and confirm appointments across multiple practitioners
Answer telephone enquiries and direct calls appropriately
Process patient payments and cash/card transactions accurately
Maintain accurate patient records and protect patient confidentiality
Assist with filing, data entry and correspondence
Support colleagues with general reception duties
Keep the reception area organised and welcoming
What we're looking for




Previous experience in medical reception or healthcare administration
Confidence using practice management software and general computer systems
Excellent customer service and communication skills
Strong organisational skills and the ability to manage competing priorities
A professional, courteous and patient-focused approach
Ability to work independently and collaboratively
Understanding of patient confidentiality and privacy obligations
Reliability and flexibility to cover casual shifts
A Certificate III in Medical Administration or a similar qualification would be highly regarded.
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📌 Casual Medical Receptionist (New South Wales)
🏢 Balance! Healthcare
📍 New South Wales