Electronic Security Account Manager/Sales Estimator
Innovative Security and Data – Bayswater VIC
At ISD (Innovative Security & Data), our purpose and vision are simple yet powerful: Making Your World a Safer Place.
With over 21 years of experience, ISD has established itself as a leading provider of complete, end-to-end IT and electronic security solutions. We proudly serve a wide range of industries across Australia and New Zealand, delivering tailored solutions that combine innovation, technical expertise, and a strong customer focus.
Our strength lies in our diverse and integrated team—bringing together highly skilled service technicians, qualified IT engineers, and experienced security professionals. This unique blend enables us to design and implement solutions specifically aligned with each client's needs, whether for commercial, government, or corporate purposes.
The Opportunity
Are you currently working as an account manager, sales design estimator, or are you a security technician looking to take the next step in your career? If so, we would love to speak with you about an exciting opportunity within our sales team.
This role sits within our design and estimating department, where you will have the chance to expand your skills, contribute to meaningful projects, and grow professionally in a supportive environment. Whether you already have experience in a similar position or are eager to transition into a new area, we are open to providing the necessary training and development to help you succeed.
If you are motivated, detail-oriented, and ready for a new challenge, we encourage you to get in touch and learn more about what this opportunity could offer you.
We're looking for a motivated and technically capable
Electronic Security
Account Manager/Sales Estimator
to join our growing team. This is a dual-focus role combining pre-sales estimation, technical design and account management for electronic security and IT solutions. The position is responsible for managing customer relationships, identifying client needs, developing tailored technical solutions, preparing project estimates and designs, and maintaining ongoing customer engagement from initial enquiry through to project delivery and beyond.
You'll work closely with our sales and technical teams to deliver accurate and competitive proposals that win work and set projects up for success, estimating project costs,



and managing client relationships.
Key Responsibilities
Build and maintain strong relationships with new and existing clients, understanding their operational requirements and providing tailored security solutions.
Interpret and respond to complex tender and contract documentation, identifying scope, risk, and commercial implications before pricing begins.
Prepare detailed estimates, quotations, and proposals for electronic security systems, including Access Control, CCTV, Intrusion Detection, Intercom, and Alarm Systems.
Scope, design, and quote structured cabling, network infrastructure, and related IT works.
Review client briefs, specifications, architectural drawings, and tender documents to develop accurate bills of materials, labour calculations, and project cost estimates.
Conduct client consultations to assess site requirements, security risks, and technical objectives.
Present proposed security solutions, designs, and quotations to clients, clearly communicating system functionality, benefits, and project outcomes.
Collaborate with the sales team to respond to tenders, RFQs, customer enquiries, and business development opportunities.
Liaise with suppliers, manufacturers, and subcontractors to obtain competitive pricing and ensure accurate costings.
Develop solution-based proposals that balance technical compliance, customer requirements, project budgets, and profitability.
Support the successful handover of awarded projects to the delivery team through the provision of accurate designs, scope documentation, and estimating information.
Produce professional security system designs, layouts, and supporting documentation using Bluebeam and other design tools.
Translate client requirements into practical, compliant, and cost-effective electronic security solutions.
Collaborate closely with technical, engineering, and project delivery teams to ensure designs align with installation standards and operational requirements.
Maintain and continuously improve estimating templates,



pricing databases, design standards, and proposal documentation.
Identify opportunities for system upgrades, enhancements, and additional services within existing client accounts.
Key Targets
Achieve monthly and annual sales targets.
Deliver exceptional client service, achieving high client satisfaction scores.
Ensure accuracy in all project estimates within target margins.
Generate new business opportunities through proactive outreach and networking.
Expected Activities
Conduct site visits and client meetings to gather necessary information for accurate estimations.
Utilise estimating software and tools to create detailed cost breakdowns.
Follow up on submitted proposals to secure contracts and provide post-quote support.
Conduct regular reviews of completed projects to refine estimation processes and improve accuracy.
What we're Looking For
Proven experience as a Pre-sales Design/Estimator and Account Manager, or similar role, ideally within the Electronic Security, IT or Electrical industry.
Previous experience in Security, CCTV and Network design principles.
Strong understanding of security systems (CCTV, access control, alarms) and/or structured cabling and data infrastructure
Ability to read and interpret technical drawings and specifications
High attention to detail with strong numerical and analytical skills
Excellent communication skills — able to translate technical scope into clear, professional proposals
Proficiency in Estimating Software Tools; experience with Aroflo job management system is a plus
A proactive, self-motivated work style with the ability to manage multiple quotes simultaneously
What's on Offer
A competitive market Salary Package commensurate with your experience
The opportunity to join an exciting, growing business that is a leader in the industry
Ability to develop and grow your skills and experience
Laptop & mobile phone
And the best team of people to work with.
Why Join Us?
21 years of industry reputation and a solid, loyal client base
Work on diverse projects across commercial, corporate, government, and multi-site environments
Supportive team culture with genuine career development opportunities
Based in Bayswater, VIC, with flexibility for the right candidate
Competitive remuneration package based on experience
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📌 Electronic Security Account Manager/Sales Estimator (Melbourne)
🏢 Innovative Security and Data
📍 Melbourne