Austin Group is seeking an experienced Group Customer Support Manager to lead our customer support function across all Austin Group brands from our Melbourne area. You will elevate the function from a traditional service team into a strategic CX capability.
Reporting to the General Manager - Digital & Customer, you will drive operational excellence, technology optimisation, automation and AI innovation while delivering exceptional customer experiences across every interaction.
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📌 Group Customer Experience Leader | Ai, Automation & Cx Strategy (Melbourne)
🏢 Austin Group
📍 Melbourne
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