Tutt Bryant Hire is one of Australia's leading equipment hire companies, with branches across the country and a proud history spanning more than 80 years. We support a wide range of industries including construction, infrastructure, industrial services and trade customers.
We are currently seeking a
Hire Controller
to join our Laverton branch. This role reports directly to the Branch Manager and plays a key part in being the first point of contact for our customers.
This position would suit someone with strong
customer service and administration skills
, who enjoys working in a busy, team-based environment. Previous hire industry experience is welcome but
not essential
— full training and support will be provided.
About the Role
As a Hire Controller, you will be the friendly and organised link between our customers, drivers, workshop and branch team. Your day will involve a mix of customer interaction, coordination, and administration.
You'll be supported by an experienced team and systems, and no two days are the same.
This role is ideal for someone returning to the workforce, or looking for a stable, long-term position where people skills and attention to detail are valued.
Key Responsibilities
Providing professional, friendly service to customers face-to-face and over the phone
Handling a high volume of inbound calls and enquiries
Coordinating delivery and collection schedules for hired equipment
Preparing and maintaining hire agreements and job documentation
General administration and data entry




Working closely with the branch team to ensure smooth daily operations
Following company procedures and maintaining high standards of accuracy and compliance
About You
You don't need to know everything about plant or equipment —
we can teach that
. What's important is your attitude, organisation skills and ability to communicate clearly.
You will ideally have:
Strong customer service or administration experience
Confident phone manner and clear communication skills
Good computer skills and attention to detail
The ability to manage multiple tasks and stay organised
A positive, can-do attitude and willingness to learn
The ability to work well both independently and as part of a team
Basic geographical knowledge of Melbourne and surrounding areas
Experience in hire, logistics, scheduling, fleet coordination or similar roles is an advantage but not required.
Forklift licence is desirable but not essential (training can be provided).
What We Offer
Comprehensive training and ongoing support
A welcoming, supportive and inclusive team workplace
Employee discounts and benefits
Job security with an established Australian company
Opportunities for career development and progression
Tutt Bryant Hire has been operating for over 80 years and continues to grow. Learn more about us at
tuttbryant.com.au/tutt-bryant-group/
If you enjoy working with people, are organised, and want to be part of a supportive team in a well-established business, we'd love to hear from you.
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📌 Hire Controller (Melbourne)
🏢 Tutt Bryant
📍 Melbourne