Residential Care Services Manager (Aged Care Facility Manager)
Full time
Role title:
Residential Care Services Manager
Role type:
Permanent Full Time
Work arrangement:
On-site, Monday to Friday, 38 hours per week
Team and location:
Management, St Vincent's Care Services, Toowoomba
Salary Sacrifice:
$15,900 + $2,650 meals and entertainment card
Are you a Residential Care Services Manager who loves making someone's day? Come and make it at St Vincent's Care Services.
Is this what you're looking for?
You want work that's full of stories, laughter and community. In our residential aged care homes, you give compassionate, person-centred care that helps residents feel they belong, stay independent and live with purpose, with their culture respected.
What you'll do
You'll join St Vincent's Care Services Toowoomba as a Residential Care Services Manager on a permanent full-time basis. In this role:
You'll proactively lead innovation and change through contemporary leadership, driving a culture of continuous improvement in an workplace that is constantly evolving
Deliver all performance indicators, including financial budgets, workforce, resident & staff safety, minimum care minutes and occupancy, with accountability for business development and sustainable growth
Lead and mentor a residential aged care team through a coaching leadership style with an outlook of continuous improvement
Maintain a safe, compliant and well-governed service, with clinical governance frameworks embedded
Is this you?
Similar experience within residential aged care, retirement villages, or a similarly regulated environment, tertiary qualification in Business, Management, Leadership or Health and strong leadership skills
Outstanding interpersonal and people skills to support and assist Resident and/or Family relations and build trusted relationships with key stakeholders
Proven capability to lead and manage a complex person-centred service, with full accountability for care quality, workforce,



governance and financial performance
Detailed understanding and application of aged care legislation, clinical governance, accreditation standards, quality systems and complaints & critical incident management
Genuine empathy, with excellent communication and customer service skills
In return, we'll give you
You want more in your pocket and real support for your wellbeing. As a not-for-profit, we can give you both.
Salary sacrifice:
Take home more of what you earn – as a not-for-profit, part of your salary is tax-free, plus you get a meal entitlement card
Growth & development:
Build your career with state-of-the-art training resources, education facilities and clinical partners, study leave and scholarships
Health and wellbeing:
Look after yourself with discounted private health insurance, Fitness Passport gym memberships and a broad range of perks at each facility
World-class care:
Learn and grow alongside leading clinicians in teaching, research and specialist care
Employee Assistance Program:
Free, confidential 24/7 counselling for you, whenever you need it
Workplace giving:
Flexible work arrangements, the option to purchase leave, and leave days to volunteer in your community
Equal opportunity
Whoever you are, you're welcome here. We celebrate diversity and inclusion and are committed to equal employment opportunity for everyone.
If you're an Aboriginal or Torres Strait Islander person, we encourage you to apply and join us in delivering care that heals body, mind, spirit and community, as part of our commitment to reconciliation.
Ready to make someone's day?
Better and fairer care. Always
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit or get in contact at ******
#J-*****-Ljbffr

📌 Residential Care Services Manager (Aged Care Facility Manager) (Toowoomba)
🏢 St Vincent's Health Australia
📍 Toowoomba