UnitingCare Children, Young People and Families – Dalby QLD
Full time
2d ago , from UnitingCare Children, Young People and Families
Remuneration: $***** p/hr + Super + NFP Salary Packaging (save tax and increase your take home pay) + commission program for high performers
Applications will be reviewed as they are received, and therefore may result in the role closing early if the right applicant is found.
Make a meaningful difference with Footprints
Footprints Thrift Shops directly supports UnitingCare in funding a range of impactful programs we deliver to provide care and dignity to older Australians, people living with disability or mental illness, and individuals experiencing or at risk of homelessness.
As a Retail Supervisor you'll be encouraged to grow, develop and feel empowered, contributing to the meaningful work of Footprints Thrift Shops.
Let's make a meaningful difference, together.
Your part in our Footprints team
Along with your passion for your local community and leading a store that provides outstanding customer service you will:
Demonstrate a passion for Footprints and its purpose, promoting its service and value to the community through personal actions, behaviours, practices and outcomes
Manage all aspects of a retail operation and delegate responsibilities where appropriate to ensure sound business practices are adhered to and sales targets are achieved
Work with staff and volunteers to review and monitor pricing, visual merchandising,



promotional events and selling techniques to ensure that profitability is maintained and improved
Maintain effective communication channels within direct team, regional support functions and external stakeholders and provide assistance to team members in handling customer complaints / enquiries
Identify issues and opportunities based on selling and customer feedback
Set objectives and prioritise tasks, ensuring objectives are tied to overall business strategy
Coach and develop direct reports daily, ensuring development goals are linked to business objectives and improved performance
What makes a difference for us
To be successful for this role you will need to be/have:
Be passionate about Footprints and be able to articulate its purpose
Demonstrated experience in retail management (or hospitality management with a background in retail), including experience in coaching and mentoring people
Ability to deliver a high level of customer service and exceed customer expectations
Demonstrate enthusiasm and eagerness to learn the fundamentals of all store roles, including but not limited to customer service, visual presentation, online marketing and stock control
Create a values driven, diverse and safe employment environment that attracts, engages and retains skilled employees and volunteers
Communicate promotional event information to maximise results
Identifyissues and opportunities based on trends and customer feedback
Setting and exceeding priorities to meet daily deadlines; developing plans to meet short-term objectives
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📌 Shop Supervisor (Dalby)
🏢 UnitingCare Children, Young People and Families
📍 Dalby