The Department of Justice is seeking a full-time contact centre officer in Melbourne to support Aboriginal victims of crime through the Financial Assistance Scheme. You will answer calls, provide clear guidance on entitlements and access to services, and respond with empathy and cultural awareness throughout the victim journey.
Applicants should have a background in community services or related fields and a robust commitment to cultural safety.
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📌 Culturally Safe Victims Support Advisor (Melbourne)
🏢 Department Of Justice
📍 Melbourne
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