Senior Platform Owner - NSW Ambulance Infrastructure (Health Manager Level 5)
Lead work that improves healthcare outcomes at scale – with flexibility and strong organisational support
Permanent Full Time
Hybrid flexibility for work-life balance | Chatswood, St Leonards or Charlestown
Attractive salary, from $180,279 up to $ $201,662 + 12% Super + 17.5% annual leave loading
Applications Close: 11:59pm, 19 November ****
Your work matters at eHealth NSW
As the digital centre of excellence for NSW Health, we design and deliver secure, scalable technology that supports patient care across the state, helping clinicians provide better healthcare, now and into the future.
Join eHealth NSW to create real-world impact, drive meaningful outcomes and support the health of millions every day. Learn more about
us at eHealth NSW
Join the Team
We're looking for a senior technology leader to own the infrastructure platform supporting mission-critical NSW Ambulance services. As a Senior Platform Owner, Ambulance Infrastructure, you will shape the vision and roadmap, and bring together engineering, operations and customer priorities across a complex technology environment, to help keep critical emergency services connected.
In this role, you will:
Own the operational roadmap and priorities for NSW Ambulance infrastructure, ensuring technology investment and delivery remain aligned to customer needs, priorities and platform governance.
Lead a newly established, dedicated team responsible for managing a complex environment spanning network and compute capabilities supporting emergency services.
Be the senior point of engagement for NSW Ambulance, building strong relationships and creating clear priorities, service expectations and escalation pathways.




Translate operational priorities, customer feedback and platform performance metrics into platform strategy, service improvements and investment priorities.
Manage vendor and service-provider relationships where required, ensuring services deliver appropriate business value and support platform outcomes.
Oversee the critical operations of an enterprise-scale network environment supporting NSW Ambulance, with a focus on service resilience, performance and continuity.
View the position description
here
About You
We are looking for someone who brings:
Significant experience leading complex network infrastructure, technology platforms or digital services in a large enterprise environment
Operational experience in the operational and administration of foundational IT infrastructure across single or multiple technical domain(s)
Demonstrated ability to develop and execute technology or platform roadmaps
Strong customer and stakeholder leadership skills, including the ability to influence and collaborate to turn emerging problems into clear decisions, priorities and outcomes
Experience leading multidisciplinary, high-performing technical teams and driving outcomes across organisational boundaries
Experience with governance, risk management, major incident leadership and service management
Why work at eHealth NSW?
At eHealth NSW, our
benefits
are designed to provide you with the flexibility, growth and support when you need it. We provide:
Hybrid and versatile working options to support balance and productivity
Allocated day off per month in addition to annual leave
Salary packaging to maximise your take-home pay
Learn More About Us
Find out
how we hire
at eHealth NSW
Check out our
diversity and inclusion
commitment
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📌 Senior Platform Owner - Nsw Ambulance Infrastructure (Sydney)
🏢 eHealth NSW
📍 Sydney