Shifts include mornings, after-hours, weekends & public holidays (as required)
Join Our Dynamic Team at NorthEnd Medical!
Are you ready to be part of a vibrant, fast-paced medical clinic that values teamwork and professional growth? NorthEnd Medical, a Mixed-Billing clinic in Epping, Victoria, is seeking an energetic and enthusiastic Medical Receptionist to join our large and supportive team of healthcare professionals!
About Us
We are a modern GP clinic with a strong reputation for compassionate, patient-centred care. Our team of doctors, nurses, and admin staff work together to deliver high-quality healthcare in a newly renovated, welcoming workplace.
About the role:
We're seeking an experienced Medical Receptionist to join our supportive team. This is a casual position, with the potential for permanent part-time for the right candidate. This is a frontline role where you'll be the first point of contact for patients, ensuring a smooth reception experience and supporting clinical staff with day-to-day administrative needs. Our ideal team member will need to be flexible and available for:
Weekday shifts between 7am and 11pm
Weekend shifts from 9am to 5pm or 6pm
Flexibility to cover shifts for staff on leave is required
Key Responsibilities
Greet patients & manage incoming calls in a professional, friendly manner




Schedule and coordinate appointments, consultations & procedures
Manage patient billing (private / Mixed billing), invoices, receipts, and Medicare claims.
Maintain accurate patient records using PracSoft / Medical Director (or similar Best Practice).
Process correspondence, faxes, emails and results daily
Support doctors and nurses with admin tasks and patient flow
Ensure reception area and waiting room are tidy, professional & welcoming
What You'll Bring
1–2 years' experience as a medical receptionist (private or mixed billing clinic preferred)
Proficiency in Medical Director, PracSoft, or Best Practice
Strong communication & interpersonal skills with a warm, patient-focused approach
High attention to detail & excellent organisational skills
Flexibility to cover after-hours, weekends, and public holidays when needed
Desirable (not essential):
Microsoft Outlook, Teams, Deputy app experience
CPR or triage training
Accredited medical receptionist course / Diploma in healthcare administration
Why Join Us?
Be part of a supportive, friendly and multicultural clinic team
Schedule: (Availability Required)
Afternoon shift
Day shift
Evening shift
Morning shift
Rotating roster
Weekend availability
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