We are seeking a professional and welcoming Medical Receptionist to join our team in Sunbury, VIC ****. This is a key front-facing position that serves as the first point of contact for our patients, visitors, and colleagues. As a Medical Receptionist, you will be the face of the practice, creating a positive first impression whilst managing a variety of administrative tasks. You will play an integral role in ensuring our office operations run smoothly and efficiently, whilst maintaining a professional and friendly demeanor at all times.
Key responsibilities
Greeting and welcoming visitors, clients, and delivery personnel in a qualified and courteous manner
Answering, screening, and directing telephone calls to the appropriate staff members or departments
Managing the reception desk and front office area, ensuring it remains organised and presentable
Processing and distributing incoming mail and parcels
Scheduling and coordinating appointments, meetings, and conference room bookings
Maintaining accurate visitor logs and sign-in procedures in accordance with security protocols
Performing general administrative duties including data entry, filing, and photocopying
Providing administrative support to various departments as required




Managing office supplies and ordering stock when necessary
Handling enquiries and directing people to appropriate resources or departments
Maintaining confidentiality and discretion when handling sensitive information
What we're looking for
Excellent communication skills, both written and verbal, with a clear and professional manner of speaking
Strong organisational and time management abilities, with the capacity to manage multiple tasks simultaneously
Exceptional customer service skills and a genuine commitment to providing a warm welcome to all visitors
Proficiency with computer systems and office software, including email, word processing, and scheduling applications
Reliable telephone manner with the ability to handle calls professionally and courteously
Discretion and confidentiality when dealing with sensitive information
Flexibility and adaptability in a fast-paced office environment
Attention to detail and accuracy in administrative tasks
Professional presentation and personal grooming standards
Previous experience in a reception, customer service, or administrative role is highly desirable
A positive attitude and ability to work effectively as part of a team
#J-*****-Ljbffr

📌 Medical Receptionist (Melbourne)
🏢 Fidera Health
📍 Melbourne