What you'll do
Deliver genuine, personalised customer service, ensuring every customer feels welcome and valued.
Help customers find their perfect Akubra, offering advice on styles, fit and care.
Maintain a beautifully presented store, ensuring displays and merchandise reflect our brand standards.
Support daily store operations, including sales transactions, stock replenishment and general housekeeping.
Work collaboratively with your team to achieve sales targets and create a positive store environment.
Handle customer enquiries and concerns with professionalism and a solutions-focused approach
What you'll bring
A friendly, approachable personality and a genuine love for connecting with people.
A passion for retail, fashion, lifestyle or Australian-made products.
Strong communication skills and the confidence to engage with a diverse range of customers.
A proactive attitude, attention to detail and willingness to get involved wherever needed.
A genuine interest in learning about Akubra's products, history and craftsmanship.
Flexibility to work a rotating casual roster,



including weekends and peak holiday periods.
Previous retail or customer service experience is highly regarded, but a great attitude and willingness to learn are just as important!
What's on offer
The prospect to represent one of Australia's most recognised and loved brands.
Work in the heart of Byron Bay, surrounded by a vibrant coastal community.
Comprehensive product training and the opportunity to learn about Akubra's history and craftsmanship.
A friendly, supportive team environment where your contribution is valued.
Competitive hourly rates and staff discounts.
If you love meeting new people, have an eye for style and would enjoy helping customers find a hat they'll treasure for years to come, we'd love to hear from you.
Please note, applicants must have valid Australian working rights.
Akubra is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.
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📌 Sales Associates - Byron Bay
🏢 Akubra Hats
📍 Byron Bay