Dental Assistant & Front Office Coordinator - 2 PositionsAre you the person who makes the practice run better?
You don't wait to be told.
You notice the gap in the book and fill it.
You have the room ready before the dentist asks.
You care how the day goes, not just your part of it.If that's you, we want to talk.
We're hiring two people, and we pay well for great work.About usBerwick Smiles is a modern, growing practice in Berwick offering general, implant, cosmetic and facial aesthetic treatments.
We're a small team, so your work is seen and your ideas get used.
As we grow, the people who help us grow will grow with us.You own the chair side of the day.Assist with general and cosmetic proceduresKeep infection control and sterilisation to Australian standardsKeep the day on time, rooms turned around fast, and stock in orderHelp at the front desk when neededMake every patient feel looked afterYou own the front desk, the appointment book and new patient enquiries.Turn calls, web enquiries and social media messages into booked appointmentsFollow up enquiries that didn't book, so no new patient slips throughKeep the book full: bookings, recalls, confirmations and filling cancellationsExplain treatment plans and fees clearly, and process payments and health fund claimsHandle reception admin: patient records, emails, filing,



invoices and end-of-day reportsBe the first and last impression for every patientHoursPart-time with flexible days that we'll agree together.
Hours are between 9am and 7pm, Monday to Thursday.
No weekends.You must haveAt least 2 years' experience in a dental practiceExperience with dental softwareExcellent communication skills with patients, in person and on the phoneFull working rights in AustraliaFor the Dental Assistant role: Cert III in Dental Assisting (or equivalent)Bonus if you haveA track record of converting enquiries into bookingsCosmetic or aesthetic practice experienceCert IV (radiography or practice administration)What you get$32 to $38 per hour, based on experiencePerformance bonusTraining and a transparent path to growDiscounted dental care for you and familyTo applySend your CV and answer the questions.
In a few lines, tell us which role you want and one thing you improved at your last practice.
We reply to shortlisted applicants within 5 business days.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Dental Assistant & Front Desk Pro (Part-Time, Flexible) (Melbourne)
🏢 Berwick Smiles
📍 Melbourne