We are seeking enthusiastic Retail Sales Crew members to join our team at Melbourne Airport.In this fast-paced airport retail environment, you will play a key role in delivering exceptional customer service to international travellers while supporting store sales and daily operations.
You will engage with customers, and promote our wide range of global brands across beauty, liquor, confectionary, and luxury products.Reporting to the Sales Manager, this role is ideal for someone who enjoys working with people, thrives in a busy retail environment, and takes pride in delivering excellent service.KEY RESPONSIBILITIESEngage customers with a friendly and approachable mannerProcess sales transactions efficiently using POS systemsCommunicate current promotions and product information to customersMaintain excellent product knowledge across Lotte Duty Free's brand portfolioEnsure shelves are well stocked, organised, and presented to a high standardEnsure adherence to customer purchase conditions and airport safety proceduresTHE OPPORTUNITYWe are seeking enthusiastic Retail Sales Crew members to join our team at Melbourne Airport.In this fast-paced airport retail environment, you will play a key role in delivering exceptional customer service to international travellers while supporting store sales and daily operations.
You will engage with customers, and promote our wide range of global brands across beauty, liquor, confectionary, and luxury products.Reporting to the Sales Manager, this role is ideal for someone who enjoys working with people, thrives in a busy retail environment,



and takes pride in delivering excellent service.KEY RESPONSIBILITIESEngage customers with a friendly and approachable mannerProcess sales transactions efficiently using POS systemsCommunicate current promotions and product information to customersMaintain excellent product knowledge across Lotte Duty Free's brand portfolioEnsure shelves are well stocked, organised, and presented to a high standardEnsure adherence to customer purchase conditions and airport safety proceduresABOUT YOUProven experience in retail, sales, or customer serviceExcellent communication skillsProfessional and vibrant personalityAbility to work in a rapid-paced, team-based environmentResponsible Service of Alcohol (RSA) certification is requiredAbility to speak a second language (highly regarded but not essential)WHY JOIN LOTTE DUTY FREEMonthly Sales Commission ProgramTeam Discount ProgramAirport Retail Stores Discount (10% -20%)Free Car ParkingUniform & ASIC Pass ProvidedSales & Product Training ProgramEmployee Assistance ProgramLotte New Employee Induction & Safety Leagues ProgramLong-term Career & Professional Development OpportunitiesRecognition of Service Awards ($ Gift Cards)Safe, Diverse & Inclusive Work Environment with a Supportive CultureABOUT LOTTE DUTY FREELotte Duty Free is one of the world's leading retailers,



operating across 17 locations in 6 countries and 11 airports.
Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more!
Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.Oceania, the region to which Australia belongs, hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store.DETAILS OF THE ROLELocation: Melbourne AirportFull time position: 76 hours' fortnightlyPart time and casual positions: up to 60 hours' fortnightly2 week rotating rosterAvailability to work a flexible schedule including weekends and public holidaysHOW TO APPLYIf you're a passionate sales person who values teamwork, customer connection, and a fast-paced luxury environment, we'd love to hear from you.
Click Apply Now to submit your resume and cover letter.
Applicants must be at least 18 years old, hold full Australian working rights, and pass required customs and police clearances.It is essential to have your own form of reliable transport due to the early/late hours of work.Only candidates that are successful for short listing will be contacted.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Airport Retail Sales Pro — Fast-Paced, Commission (Melbourne)
🏢 Lotte Duty Free Group
📍 Melbourne