Melbourne City Apartments – South Melbourne VICMelbourne City Apartments is seeking a Receptionist / Room Checks / Minimum Cleaning Required to join our team on a part-time basis / full time basis.You will have had experience with hotel booking systems and have worked in a hotel as a receptionist.This role is based in South Melbourne, VIC **** and is essential to delivering excellent guest experiences and maintaining the smooth day-to-day operations of our apartment complex.
You will be the first point of contact for our guests, managing check-ins and check-outs whilst also conducting room inspections and performing light housekeeping duties to ensure our apartments meet the highest standards of cleanliness and presentation.What you'll be doingGreeting guests upon arrival and managing check-in procedures with warmth and professionalismProcessing guest check-outs and conducting thorough room inspections to ensure compliance with our quality standardsPerforming light cleaning and tidying tasks including vacuuming, dusting, and basic bathroom maintenanceResponding to guest enquiries and requests promptly and courteously, resolving issues where possibleMaintaining accurate records of room bookings, guest information and maintenance issuesReporting any damages, maintenance concerns or items requiring attention to managementEnsuring common areas remain clean, welcoming and well-maintainedRestocking supplies and ensuring rooms are prepared for incoming guestsSupporting the broader housekeeping and operations team to maintain service excellenceWhat we're looking forExperience in reception, guest services or hospitality roles,
ideally within apartment management or hotel environmentsDemonstrated housekeeping knowledge with practical experience in room cleaning and maintenance standardsStrong interpersonal and communication skills with the ability to interact positively with diverse guestsAttention to detail and a commitment to maintaining high cleanliness standardsReliability and punctuality, with the flexibility to work part-time hours as requiredAbility to work independently and as part of a teamPhysical fitness to perform light cleaning duties throughout your shiftBasic computer skills and familiarity with booking or property management systems (desirable)A professional appearance and approachable demeanourWhat we offerAt Melbourne City Apartments, we value our staff and are committed to creating a positive workplace.
We offer:Part-time work arrangements but need candidate to be able to move to full time quite quicklyFor the correct candidate this will lead to a full time positionA supportive team environment where your contribution is recognisedOpportunities to develop your skills in hospitality and guest servicesStaff discounts and perks available to our team membersClear communication and a team-oriented workplace cultureAbout usMelbourne City Apartments is a welcoming and professionally managed apartment complex located in the heart of South Melbourne.
We pride ourselves on delivering exceptional hospitality and maintaining high standards of comfort and cleanliness for our guests.
Our team is dedicated to creating memorable experiences and ensuring each guest enjoys their stay.
We are committed to fostering a supportive workplace culture where our staff feel valued and motivated to deliver their best work.Apply nowIf you are enthusiastic about hospitality, take pride in your work, and are ready to make a positive impression on our guests, we would love to hear from you.
Please submit your CV and a brief cover letter detailing your relevant experience to join our team.Be careful - Don't provide your bank or credit card details when applying for jobs.
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